A case study involving a challenging behavior exhibited by a staff member within a behavior-analytic setting
Sample Solution
Case Study: Staff Member Challenging Behavior
Identify the Problem Behavior
Target behavior: Frequent absenteeism and tardiness.
Conduct a Functional Behavior Assessment (FBA)
Potential Antecedents:
- Overwhelming workload
- Conflict with coworkers
- Lack of job satisfaction
- Personal issues affecting work-life balance
- Inadequate compensation
Potential Behaviors:
- Excessive use of sick leave
- Frequent tardiness
- Calling out sick without legitimate reason
- Finding excuses to leave early
Full Answer Section
- Decreased productivity
Potential Consequences:
- Avoidance of tasks or responsibilities
- Negative attention from supervisors
- Temporary relief from work stress
- Access to preferred activities during work hours
- Potential disciplinary action
Function of the Behavior: Based on the potential antecedents, behaviors, and consequences, the function of the absenteeism and tardiness appears to be escape or avoidance of tasks or responsibilities, and potentially seeking negative attention or tangible reinforcement (e.g., extra time off).
Develop an Intervention Plan
Intervention Strategies:
- Functional Communication Training (FCT): Teach the staff member alternative ways to communicate their needs or difficulties, such as requesting a break, discussing workload, or seeking support.
- Positive Reinforcement: Implement a system of positive reinforcement to reward punctuality and attendance. This could include verbal praise, recognition, or tangible rewards.
- Performance Management: Develop clear expectations and performance goals, providing regular feedback and support.
- Problem-Solving Training: Equip the staff member with problem-solving skills to address work-related challenges effectively.
- Stress Management Techniques: Offer stress management workshops or resources to help the staff member cope with job-related stress.
- Flexible Scheduling: Explore options for flexible scheduling to accommodate personal needs while maintaining productivity.
- Supervisory Support: Provide consistent and supportive supervision, fostering a positive work environment.
Evaluate the Potential Effectiveness
The proposed intervention plan aims to address the underlying causes of the problem behavior by providing alternative communication channels, positive reinforcement, and support. It is expected to reduce absenteeism and tardiness by decreasing the reinforcing consequences of the problem behavior and increasing the reinforcement for desired behaviors.
Potential Limitations:
- The effectiveness of the intervention may vary depending on the individual's motivation and willingness to change.
- Implementing the intervention consistently requires ongoing effort and commitment from both the staff member and management.
- Underlying personal issues may require additional support or interventions beyond the scope of the workplace.
Regular monitoring and evaluation of the intervention plan are essential to assess its effectiveness and make necessary adjustments.