Article Analysis

  Read chapter 16 in the Blanchard text Review all videos of the case presented to this point (Case 1-8). Write a 2-3 page paper on techniques the General Manager at Pleasant View Resort used to transform the culture. Extra references https://www.youtube.com/watch?v=enkws35tioY&feature=youtu.be https://www.youtube.com/watch?v=9Oo1uK45fRk&feature=youtu.be