Business analyst in the CIO's department of Maryland Technology Consulting (MTC)

  As the business analyst in the CIO's department of Maryland Technology Consulting (MTC), your next task in developing your Business Analysis and System Recommendation (BA&SR) Report is to develop a set of requirements for the hiring system. The first step is to review any feedback from previous stages to help improve the effectiveness of your overall report and then add the new section to your report. Only content for Stage 3 will be graded for this submission. Part of the grading criteria for Stage 4 includes evaluating if the document is a very effective and cohesive assemblage of the four sections, is well formatted and flows smoothly from one section to the next. For this assignment, you will add Section III of the Business Analysis and System Recommendation (BA&SR) Report to your Sections I and II. In this section you will identify requirements for the new hiring system. This analysis leads into Section IV. System Recommendation of the BA&SR (Stage 4 assignment) that will analyze a proposed IT solution to ensure it meets MTC's organizational strategy and fulfills its operational needs. Using the case study, assignment instructions, Content readings, and external research, develop your Section III. Requirements. The case study tells you that the executives and employees at Maryland Technology Consultants (MTC) have identified a need for an effective and efficient applicant tracking or hiring system. As you review the case study, use the assignment instructions to take notes to assist in your analysis. In particular, look for information in the interviews to provide stakeholder interests and needs. Use the outline format, headings and tables provided and follow all formatting instructions below. III. Requirements A. Stakeholder Interests - Review the interest or objectives for the new hiring system for each stakeholder listed below based on his or her organizational role and case study information. Consider how the technology will improve how his/her job is done; that is, identify what each of the stakeholders needs the hiring system to do. Then to complete the table below, use information from the stakeholder interviews and identify one significant challenge or problem for each stakeholder related to the current hiring process (not their future expectations). Then explain how a system could address their problems. Do not define what that position does in the organization. (Provide an introductory sentence for this section, copy the table below and complete the two columns with 1-2 complete sentences for each role in each column.) Role Specific problem related to the current hiring process How a technology solution to support the hiring process could address the problem 1. CEO 2. CFO 3. CIO 4. Director of Human Resources 5. Manager of Recruiting 6. Recruiters 7. Administrative Assistant 8. Hiring Manager (Functional supervisor the new employee would be working for.)   Defining Requirements - The next step is to identify the essential requirements for the information system. In addition to the stakeholder interests identified above, review the Case Study, especially the interviews, highlighting any statements that tell what the person expects or needs the system to do. User requirements express specifically what the user needs the system to do. This can be in terms of tasks the users need to perform, data they need to input, what the system might do with that data input, and output required. System performance requirements express how the system will perform in several performance areas and security. As a member of the CIO's organization, you will use your professional knowledge to Identify 5 User Requirements (including one specifically related to reporting) and 5 System Performance Requirements (including 2 security-related requirements). Refer to Week 5 content on requirements; security requirements are covered in Week 6. Additional research can expand your knowledge of these areas. Once you have identified the 10 requirements, evaluate each one using the criteria below and create 10 well-written requirements statements for the new hiring system. • Is a complete sentence, with a subject (system) and predicate (intended result, action or condition). • Identifies only one requirement; does not include the words "and," "also," "with," and "or." • For User Requirements, states what tasks the system will support or perform. • For System Performance Requirements, states how the system will perform. • Includes a measure or metric that can be used to determine whether the requirement is met (time or quantity), where appropriate. • Is stated in positive terms and uses "must" (not "shall," "may" or "should"); "the system must xxxx" not "the system must not xxx". • Avoids the use of terms that cannot be defined and measured, such as "approximately," "robust," "user friendly," etc. • Is achievable and realistic; avoids terms such as "100% uptime," or "no failures".

Sample Solution

   

A. Stakeholder Interests

Role Specific problem related to the current hiring process How a technology solution to support the hiring process could address the problem
CEO Difficulty in tracking applicant progress and identifying top candidates A technology solution could provide a centralized platform to track applicant progress from application to onboarding, making it easier to identify and select the best candidates.
CFO Lack of visibility into hiring costs and budget A technology solution could track hiring costs and provide real-time budget updates, allowing for better financial planning and control.
CIO Inefficient and time-consuming manual processes A technology solution could automate many manual tasks, such as screening resumes, scheduling interviews, and sending notifications, freeing up time for CIO and IT staff to focus on more strategic initiatives.
Director of Human Resources Difficulty in attracting and retaining top talent A technology solution could improve the candidate experience by providing a user-friendly and efficient application process, making MTC more attractive to potential employees.
Manager of Recruiting Lack of access to real-time data on applicant pool A technology solution could provide real-time data on the applicant pool, allowing recruiters to make informed decisions about which candidates to pursue.
Recruiters Difficulty in coordinating with hiring managers and other stakeholders A technology solution could provide a central communication platform for recruiters, hiring managers, and other stakeholders, improving collaboration and efficiency.

Full Answer Section

   
Time-consuming tasks related to scheduling interviews and sending notifications A technology solution could automate tasks such as scheduling interviews and sending notifications, freeing up administrative assistants to focus on other important tasks.
Hiring Manager (Functional supervisor the new employee would be working for.) Difficulty in assessing candidates' skills and qualifications A technology solution could provide tools for assessing candidates' skills and qualifications, such as online assessments and video interviews.

B. Defining Requirements

User Requirements

  1. The system must allow users to create and manage job postings, including specifying the required skills, experience, and qualifications.

  2. The system must allow users to search for and filter applicants based on various criteria, such as skills, experience, and location.

  3. The system must allow users to track applicant progress through the hiring process, from application to onboarding.

  4. The system must allow users to generate reports on hiring trends and applicant demographics.

  5. The system must provide a user-friendly interface for all users, including recruiters, hiring managers, and applicants.

System Performance Requirements

  1. The system must be able to handle a high volume of applications and data without experiencing performance slowdowns or outages.

  2. The system must be secure and protect sensitive applicant data from unauthorized access.

  3. The system must be scalable and able to accommodate MTC's growth in hiring volume.

  4. The system must be able to integrate with existing HR systems, such as payroll and benefits systems.

  5. The system must be available 24/7 to accommodate users in different time zones.

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