Identify a real-world business decision that you had to make or a problem that you had to solve for which there was no clear solution. Choose a problem that included other people and where their behavior and decisions impacted your solution. If you have never confronted a business dilemma, you can research one.
Then, write a brief paper where you critically evaluate this dilemma, showing how you can use critical thinking to solve the issue. Specifically, complete the following:
?Describe the business dilemma, explaining what problem there was to be solved.
?Explain the solution. If this is a situation that you already experienced, explain how you solved the business problem or decision, outlining the steps that you took. If this is a problem that you experienced but did not solve, or a problem that you heard about or read about someone else experiencing, explain how you would solve the problem.
?Apply the various types of thinking (critical, strategic, and ethical) to the issues and support your decision, or come up with an alternative strategic course of action.
?Describe how other people influenced your decision (Did you get advice? Push back?) or how they responded to your decision (Were they angry? Happy? Did they think you were right or wrong?). Detail how you collaborated with others to solve this problem. If you did not collaborate, explain how the process would have been different if you had collaborated with others.
?Analyze your decision and how you would have dealt with the situation differently after applying critical, strategic, and ethical thinking, or discuss how you might advise a person who is handling this problem.
?Present a strategic course of action that you would adopt. In other words, tell what steps you would take to solve this problem or what steps you would take next, after the solution.
?Include a discussion of the ethical problems associated with this dilemma.
?Include a brief communications strategy, telling how you would communicate virtually (by e-mail, video conference, et cetera) with those impacted by this solution.
?Provide support for your suggestions, using APA-referenced citations.
Note: Share only what is appropriate to share. Respect confidential information, and when discussing personal experiences, do not identify actual companies or individuals.
?Written communication: Written communication is free of errors that detract from the overall message.
?APA formatting: Resources and citations are formatted according to APA (6th edition) style and formatting.
?Number of resources: Minimum of 2 resources.
?Length of paper: 2?3 typed, double-spaced pages.
?Font and font size: Times New Roman, 12 point.
The following optional resources are provided to support you in completing each assessment. They provide helpful information about the topics in this unit. For additional resources, refer to the Research Resources and Supplemental Resources in the left navigation menu of your courseroom.
Textbooks: You may wish to refer to the How Do I Find Books? library guide to explore options for acquiring these resources free of charge, or you may wish to purchase them from your preferred retailer.
?American Psychological Association. (2010). Publication manual of the American Psychological Association (6th ed.). Washington, DC: Author.
?Chaffee, J. (2015). Thinking critically (11th ed.). Stamford, CT: Cengage Learning.
?Hooker, J. (2011). Business ethics as rational choice. Upper Saddle River, NJ: Pearson.
The following resources are available online:
?Mind Tools. (2013.) The Simplex Process – A robust creative problem-solving process. Retrieved from https://www.mindtools.com/pages/article/newCT_10.htm. Used with permission.
?Bigg Success Staff. (2008). 3 steps to solve an ethical dilemma. Retrieved from https://biggsuccess.com/bigg-articles/3-steps-to-solve-an-ethical-dilemma/.
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