Consider the best ethical and business response to the given dilemma for the airline, then write a 4–5-page analysis of the problem and a 1–2-page professional correspondence to a stakeholder about your decision
Business leaders and consultants must be able to analyze a business scenario to determine ethical resolutions for the business challenge and then effectively communicate a decision or response.
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:
o Competency 1: Analyze strategic issues to guide overall business decision making.
Analyze business considerations presented by an ethical dilemma.
Analyze alternative strategies to address an ethical dilemma.
o Competency 3: Formulate business decisions for immediate actions based on integrated analysis.
Analyze the ethical implications of a business decision.
o Competency 4: Integrate and apply core knowledge, skills, and attitudes to plan for resolution of key business challenges.
Analyze the possible consequences of a business decision.
o Competency 5: Communicate in a manner that is professional and consistent with expectations for members of the business professions.
Convey appropriate information in a correspondence to a stakeholder.
Communicate in a manner that is professional and consistent with expectations for members of the business profession
Hooker (2011) asserts that for something to be ethical, it must meet certain criteria. But, for the most part, he says that an ethical choice is one that can be generalized to similar situations in similar businesses and areas. For example, stealing a secret beverage formula is not ethical, because if everyone stole it, it would have no value and companies would lock up their formulas more securely, thereby not allowing them to be stolen. Thus, Hooker demonstrates that good ethics are also good business.
o What are “good ethics”?
o Are good ethics always the same as good business? Or are they always in opposition?
o Should your personal values impact your business decisions?
Read and carefully consider the scenario in the Assessment 4 Scenario document, linked in the Required Resources, before beginning on the deliverable for this assessment. Consider what criteria are important in assessing the situation, and ask yourself what criteria will help guide you to an appropriate and correct decision
1. Complete a 4–5-page discussion of the problem detailed in the scenario, including the following:
Analyze the business considerations presented by the situation.
Compare two radically different approaches to addressing the situation.
Choose your preferred course of action and evaluate its risks and upsides. Include a discussion of the ethical considerations and how you reconciled them.
Discuss what aspects of your decision you would communicate and with whom they would be shared.
2. Write a 1–2-page professional correspondence to one of the stakeholders you have identified, sharing relevant aspects of your decision.