Business/Organizational Ethics

  As a health care manager, you are on a task force created to pursue The Joint Commission accreditation; you must evaluate the SOPs for managing and addressing ethical issues submitted in your department. Consider organizational (or business) ethics as you discuss the following questions with the class: Why are they important to health care organizations? Who should set them? What’s your experience with them? How should they be evaluated? By whom? How often?

Sample Solution

    Organizational ethics are important to health care organizations for a number of reasons. First, they help to ensure that the organization is acting in the best interests of its patients and staff. This includes upholding the principles of patient autonomy, beneficence, non-maleficence, and justice. Second, organizational ethics can help to protect the organization from legal and financial liability. For example, if an organization fails to meet its ethical obligations, it may be sued for malpractice or fraud. Third, organizational ethics can help to attract and retain top talent. Employees are more likely to want to work for an organization that they believe is ethical and values the same things they do.

Full Answer Section

     

Who should set them?

The responsibility for setting organizational ethics typically falls to the organization's leadership team. However, it is important to involve all stakeholders in the process, including employees, patients, and the community. This will help to ensure that the organization's ethical values are shared by all and that they are reflected in the organization's policies and procedures.

What's your experience with them?

In my experience, organizational ethics are often more aspirational than real. While many organizations have ethical codes in place, they are not always followed consistently. This is due to a number of factors, including pressure to meet financial targets, lack of resources, and a culture of silence.

How should they be evaluated? By whom? How often?

Organizational ethics should be evaluated on a regular basis by a variety of stakeholders, including employees, patients, the community, and an independent ethics committee. The evaluation should assess the following:

  • Whether the organization's ethical values are clearly articulated and communicated to all stakeholders.
  • Whether the organization's policies and procedures are aligned with its ethical values.
  • Whether the organization has a culture that supports ethical behavior.
  • Whether the organization has a process in place for investigating and addressing ethical concerns.

The frequency of the evaluation will vary depending on the size and complexity of the organization. However, it is generally recommended that organizational ethics be evaluated on an annual basis.

Example of an SOP for managing and addressing ethical issues

The following is an example of an SOP for managing and addressing ethical issues in a health care organization:

  1. Identify the ethical issue. The first step is to identify the ethical issue that needs to be addressed. This can be done by talking to the people involved, reviewing documentation, and consulting with experts.
  2. Assess the impact of the ethical issue. Once the ethical issue has been identified, it is important to assess its impact on the patient, staff, and organization. This will help to determine the urgency of the situation and the appropriate course of action.
  3. Develop a plan to address the ethical issue. The next step is to develop a plan to address the ethical issue. This plan should be based on the organization's ethical values and policies and procedures. It is also important to involve all relevant stakeholders in the development of the plan.
  4. Implement the plan. Once the plan has been developed, it is important to implement it in a timely and efficient manner.
  5. Monitor the outcome of the plan. It is important to monitor the outcome of the plan to ensure that the ethical issue has been resolved effectively.

Conclusion

Organizational ethics are important to health care organizations because they help to ensure that the organization is acting in the best interests of its patients and staff. Organizational ethics should be set by the organization's leadership team and evaluated on a regular basis by a variety of stakeholders.

IS IT YOUR FIRST TIME HERE? WELCOME

USE COUPON "11OFF" AND GET 11% OFF YOUR ORDERS