Business proccess management

Business proccess management

Order Description

Primarily Learning Outcomes 1 and 3 are addressed in this assignment.

1. To demonstrate an understanding of business process management and issues with business process integration in a range of enterprises, from SME’s through to large organisations either multinational or multi-site.
3. To identify and explain the major objectives, critical success factors and characteristics of Enterprise-Wide Systems and their implementation
Word Count 1500 +/- 10%


You must choose ONE of the following areas:

• ERP Systems
• Warehouse Management Systems
• Supply Chain Planning Tools
• Supply Chain Management Systems
• Business Intelligence in the supply chain
• Customer Relationship Management Systems
• Supply Chain Industry Best Practices Using Information Technology

For your chosen technology area, you must submit a “State of the Art” Report. Your report should be aimed at a professional audience of Senior Business Managers who wish to have an overview of the technology.

The report structure is as follows:

Word Limit
1500 words +/- 10%. This limit only excludes Executive Summary, References, Bibliography, and Appendices. Senior Management are renowned for their dislike of long or rambling reports. Report contents should be:

An Executive Summary (200-300 words approx.) then the following sections with approximate word count guides to assist you.

1. Introduction to the Report – this should introduce the report document, not the technology (150 – 200 words)
2. Definitions – definitions of the technology. (50-100 words)
3. Case Studies – You must research and write up TWO appropriate business case studies. (400-500 words)
4. Problems and solutions – what are the main reported problems with use of the technology in business and what solutions are proposed for these? (200 words)
5. Future Directions – what are the latest developments of the technology that a business manager should be made aware of? (200- 250 words)
6. Conclusion – you must write your own conclusion on the “State” of the technology. Think about whether it is established, fast or slow in developing new products, how it relates to other major technologies and what the current level of usage is in business enterprises. (200 -250 words)
7. Appendix- Market Overview –Produce a table showing who are the main vendors, what are their products, what countries and industry sectors do they mostly sell to and what is their market share?


Single-spaced, 12-point text, standard margins. Colour should not be used in the main text.
If you use bullets, use them sparingly, and explain their meaning clearly.
Referencing: use the library referencing guide. Include proper web references, including the date you referenced a site. References should be in a single list; do not keep web references separate, don’t forget the access dates for the latter, and this should be separate to your bibliography.
Report Structure
Report Structure/Layout:.
• Title page – should indicate Name, Student Id, Course, & Word Count
• Executive Summary – up to 300 words/One side of A4
• Table of Contents
• Introduction – circa 150 -200 words, simply explaining what the report covers, and giving a route map to the sections – as discussed above.
• Sections 2 – 5 of the state of the report as outlined above
• Conclusions – about three quarters of one side of A4
• Appendices – as directed above, further appendices may be included if appropriate
• References – must be included
• Bibliography – may be included

Assessment criteria for word count
Most students work hard to keep within the word limits prescribed. It is therefore necessary to charge (/penalise) those who do not follow such limits, as follows:
• 1 mark will be deducted if the word count is not stated; more if the stated word count is significantly inaccurate.
• Marks will be deducted for excess words as follows:
o 1- 100 words – minus 1 mark
o a further mark will be deducted for every further 100 words or part of 100 words
• 1 mark will be deducted if the guidelines on font sizes and spacing etc on the previous page are not followed.
On the positive side, you may wish to use the above rules to your advantage. If you really feel that you need an extra 100 words, it will only cost you one mark.


To achieve a Pass with a mark of 40% to 49% for this element you must:
Write a clear report
Demonstrate in writing a basic understanding of the state of the art of your chosen technology.
Include in your paper appropriately selected and arranged reference material
Quote and reference sources to an accepted standard
Follow the guidance on report content set.

To achieve a mark of 50% to 59% for this element you must:
Satisfy the above plus:
Write a structured, clear, complete report
Demonstrate in places adequate evaluative writing and an in-depth understanding of your chosen technology
Follow the guidance on report content set.

To achieve a mark of 60% to 69% for this element you must:
Satisfy the above plus:
Logical structuring with good flow of writing
Demonstrate good evaluative writing
Citation and referencing contain only minor errors

To achieve a mark of 70% to 79%, you must:
Satisfy the above plus:
Bring all of the elements of the answer together into a coherent and critical whole.
Show clear evidence of insight into the topic and excellent evaluative writing on your chosen technology.
To achieve a mark over 80%, you must
Satisfy the above plus:
All of the elements must form an appropriately and well presented coherent and critical whole.
Show real insight into the issues, with clear evidence of outstanding evaluation of your chosen technology.

The following sections represent the minimum that your paper should include and marks breakdown per section.

Executive Summary 5%
Introduction 5%
Section 2 10%
Section 3. 20%
Section 4 20%
Section 5 15%
Conclusions and Recommendations 15%
Appendix 5%
Referencing 5%
Total 100%