Camp Bow Wow, store managers have distinct roles from camp counselors.
Sample Solution
- Based on the video, I think the managers at Camp Bow Wow need the interpersonal skills the most. This is because they need to be able to work effectively with a variety of people, including staff, clients, and pets. They also need to be able to build relationships and trust, which is essential for a successful business.
The other two skills that Williams outlines are technical skills and decision-making skills. Technical skills are important for managers to have, but they are not as essential as interpersonal skills. Decision-making skills are also important, but they can be learned and developed over time.
Full Answer Section
- The functions at Camp Bow Wow that are high efficiency are those that are done quickly and without waste. This includes things like bathing dogs, trimming nails, and feeding them. The functions that are high effectiveness are those that achieve the desired outcome. This includes things like providing a safe and comfortable environment for the dogs, and meeting the needs of the clients.
It is important for Camp Bow Wow to have both efficient and effective functions. Efficiency helps to keep costs down, while effectiveness helps to ensure that customers are satisfied. However, I would say that effectiveness is more important than efficiency. This is because Camp Bow Wow is a service business, and its success depends on its ability to meet the needs of its customers.
- The managerial roles identified in the reading are:
- Planning: This involves setting goals and developing strategies for achieving them.
- Organizing: This involves arranging resources and people in a way that will help to achieve the goals.
- Leading: This involves motivating and inspiring people to work towards the goals.
- Controlling: This involves monitoring progress and taking corrective action as needed.
Camp Bow Wow managers use all of these roles to varying degrees. For example, the general manager, Candace Stathis, is responsible for planning the daily schedule for doggie baths, nail trimmings, feedings, and playtime. She also organizes the staff and resources to ensure that these tasks are completed efficiently and effectively. She also leads the staff and inspires them to provide a high level of customer service. Finally, she monitors the progress of the camp and takes corrective action as needed.
In addition to these four roles, Camp Bow Wow managers also use the following roles:
- Decision-making: This involves making choices about how to allocate resources, solve problems, and achieve goals.
- Communication: This involves exchanging information with others, both inside and outside the organization.
- Problem-solving: This involves identifying and resolving problems that arise in the workplace.
- Conflict resolution: This involves resolving disagreements between people or groups.
These are just some of the roles that Camp Bow Wow managers use to keep the business running smoothly. The specific roles that are used will vary depending on the specific situation.