Case Analysis about (“Citibank”)

Case Analysis about (“Citibank”)
Order Description
Guide to Conduct Human Resource Development Case Analysis about (“Citibank”)
Current HRD Situation in the Organization …………………………………………

Potential Problems / Issues related to HRD ……………………………………………

The paper should be long enough to cover
1-Overview of topic and issues discussed
2-Summary and conclusions

Overview of T&D and OD in the organization
? Whether the organization conducts any T&D.
? Whether the mission and culture of the organization support T&D.
? Whether T&D in the organization is proactive or reactive.
? Whether T&D activities in the organization have a focus on:
? Individual learning
? Performance-Based learning (individual performance resulting from learning)
? Whole system’s learning (learning at the individual, team, and organizational level)
? Problem solving
? Discuss the used philosophy of T&D.
? Performance driven.
? Individual development.

? Discuss Training for new employees.
? Discuss Training for employees who are changing roles.
? Discuss Technical and skill Training and Development.
? Discuss Management Training and Development.
? Discuss Employee development for reasons beyond job requirements.
? Discuss Organizational development efforts in the organization.
? Discuss if the organization is facilitating Organizational Learning.
? Discuss if the organization is facilitating career development.
? Discuss if the organization adopts system’s thinking (if different functions in the organization are cooperating and harmonized).
Identify the T&D needs in the organization.
Identify OD processes that need to be adjusted (change to be undertaken).
Suggest Possible Solutions (Alternatives)
Evaluation of the Proposed Solutions (Pros & Cons or evaluation Matrix)
Recommendation (The best solution after evaluation) ……………………………….
Action Plan (How the recommended HRD activity will be conducted) ……….………

Order Description

Guide to Conduct Human Resource Development Case Analysis about (“Citibank”)
Current HRD Situation in the Organization …………………………………………

Potential Problems / Issues related to HRD ……………………………………………

The paper should be long enough to cover
1-Overview of topic and issues discussed
2-Summary and conclusions

Overview of T&D and OD in the organization
? Whether the organization conducts any T&D.
? Whether the mission and culture of the organization support T&D.
? Whether T&D in the organization is proactive or reactive.
? Whether T&D activities in the organization have a focus on:
? Individual learning
? Performance-Based learning (individual performance resulting from learning)
? Whole system’s learning (learning at the individual, team, and organizational level)
? Problem solving
? Discuss the used philosophy of T&D.
? Performance driven.
? Individual development.

? Discuss Training for new employees.
? Discuss Training for employees who are changing roles.
? Discuss Technical and skill Training and Development.
? Discuss Management Training and Development.
? Discuss Employee development for reasons beyond job requirements.
? Discuss Organizational development efforts in the organization.
? Discuss if the organization is facilitating Organizational Learning.
? Discuss if the organization is facilitating career development.
? Discuss if the organization adopts system’s thinking (if different functions in the organization are cooperating and harmonized).
Identify the T&D needs in the organization.
Identify OD processes that need to be adjusted (change to be undertaken).
Suggest Possible Solutions (Alternatives)
Evaluation of the Proposed Solutions (Pros & Cons or evaluation Matrix)
Recommendation (The best solution after evaluation) ……………………………….
Action Plan (How the recommended HRD activity will be conducted) ……….………