Case Study

Assessment Type: Case Study

ANSWER ALL QUESTIONS
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PM Assignment 2 – Case Study

General instructions for all assignments:
•    Prepare the assignment in a word processor document to upload on to the portal.
•    Your name and student number should be included in the footer of each page of the assignment document, and all pages should be numbered.
•    Start each question (if there are many) on a new page in the document and provide a heading for each question. Paginate your document so that it is neatly presented.
•    The assignment must be submitted on or before the due date specified by the college. There are penalties for late submissions.
•    Collusion and copying are not allowed. Each assignment must be done entirely by you. There are severe penalties for copying and collusion including loss of marks in the assignment, failing the entire subject or dismissal from the course.
•    Outside materials may be used in assignments but all such material must be quoted and referenced if included verbatim. In general you should present your ideas and understanding in your own words. [Harvard type referencing required]
•    All written or essay type questions in this assignment are to be answered in writing using a word processor. Use a proportionally spaced font such as Times Roman 12 point for normal, essay-type written answers.

Indicative Assessment Requirements for the Module;-
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•    The assessment weighting for this aspect is 50%. Max 2000 Words – Individual
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Module Learning Outcomes to be Assessed:-
This module is designed to give students an opportunity to be an individual contributor, working on a project team to define, plan and manage a project. Particular focus is given to hands-on practice of the processes, developing a project plan, and using project management software to build and then present the project team results in class with a debrief of key points.
This module introduces Project Management and identifies the tools and techniques to resolve problems associated with bringing projects in on time and within an established budget. Discussion will include topics such as project scheduling, PERT/CPM, resource levelling, team dynamics and cost estimates. The student will learn how to develop project proposals and project reports
The student will learn the primary elements of Project Management to such an extent that he/she is able to develop a detailed project plan for a small or large- scale project. Additionally, the student will become familiar with negotiation, team building and quantitative estimation skills.
This module also focuses on both the manufacturing and service businesses and the internal and external operations involved at all levels of the supply chain in a global environment. Students will learn how the coordination of all the functions within these operations impacts on the movement and delivery of goods and/or services to the right place at the right time. Emphasis is placed on the importance of adopting a “total systems” approach by the firm and its networks, which enhance the value adding activities of the supply chain and its logistical application to achieve customer satisfaction. The module also demonstrates the strategic importance of developing and implementing comprehensive operations for both these types of business.
1.    Learning Outcomes
Upon the successful completion of the module, the student should be able to:
LO1 – Understand the primary concepts and practices underpinning Project management
LO2 – Be able to devise and implement a project management plan
LO3 – Work effectively within a project team
LO4 – Understand the contexts for project management and project planning in a
localized and/or global context

Case Study
Johnsons is a major player in the UK dry cleaning industry.  Management has decided to move operations to a new site.  The new site will allow Johnsons to expand its operational base by 50% and bid for new public sector contracts.
Currently at its site, Johnsons has a capacity to deal with 20,000 kg of laundry.  However, management prefers to work at 80% of its capacity.  At a recent board meeting, the HR manager has been asked to explain the reason for poor workforce planning and lack of discipline which has reduced the working capacity to 60 %.  Using information from the above case study:
QUESTION 1    (ABOUT 500 WORDS)    LO4, LO1
(a)    Explain and Calculate the following:
i.    Designed Capacity
ii.    Effective Capacity
iii.    Actual Output
iv.    Utilisation
v.    Efficiency
(10 marks)
(b)    You have just been employed as a project manager to work with the HR manager. Your first task is to provide  options to manage:
(i)    Actual Output,
(ii)    Utilisation and
(iii)    Efficiency of the resources available
(20 marks)
QUESTION 2    (ABOUT 1,500 WORDS)    LO3, LO2, LO4
Devise and implement a brief project management plan to include the following:
•    Scope Management
•    Quality Management
•    Risk Management
•    Communication Strategy
•    End Stage Report & Lessons Report
(60 marks)
Referencing, Structure & Presentation                            (10 marks)
Assessment Criteria & feedback Sheet
Question 1
(a)
1 mark for each correct calculation
1 mark for each correct explanation

(10 marks)

(b) Description of options available and the impact of each option selected (20 marks)

Weak Description 1 – 3 marks
Average description 4 – 7 marks
Excellent Description 8 – 10 marks

Weak or no justification of option suitability ( 1 – 3 marks)
Average or plausible justification of option suitability ( 4 – 7 marks)
Excellent justification of option suitability ( 8 – 10 marks)

Question 2
For each plan
Weak (lacks details, little or no knowledge): 0 – 3
Average Plan (basic knowledge & understanding with limited application: 4 – 7
Excellent Plan (very good knowledge, understanding and application): 8 – 12 marks

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