Case Study: Interviewing

  Sara is interviewing for a new position in a different facility from where she previously worked. She has not had to interview for a job since she graduated from nursing school and received her first and only position, where she worked for eight years. Sara is interviewing with Jeri Johnson, the nurse manager of the CVICU at Memorial Hospital. Jeri is fairly new to her position and has had little experience with leading the interview process. Instructions: Read the Case Study above, and then answer the questions below: How does a nurse manager or nurse-recruiter prepare for an interview? What kinds of questions are off-limits to an interviewer by law? What kinds of questions do you personally believe to be ethically or morally wrong? Since Jeri is not very adept at interviewing for applicants, what steps can she take to compensate for her lack of experience? Your paper should be: One (1) page Typed according to APA Writing Style for margins, formatting and spacing standards. Typed your paper in a Microsoft Word document, save the file, and then upload the file.  

Sample Solution

   

Nurse managers and nurse-recruiters can prepare for an interview by:

  • Reviewing the job description: The first step is to carefully review the job description. This will help the interviewer to understand the specific qualifications and experience that are required for the position.
  • Developing a list of questions: The interviewer should develop a list of questions that they want to ask the candidate. These questions should be relevant to the job description and should help the interviewer to assess the candidate's qualifications and experience.

Full Answer Section

     
  • Creating a comfortable and welcoming environment: The interviewer should create a comfortable and welcoming environment for the candidate. This will help the candidate to relax and feel more comfortable during the interview.
  • Being professional and respectful: The interviewer should be professional and respectful throughout the interview. This means dressing appropriately, being on time, and paying attention to the candidate's answers.

What kinds of questions are off-limits to an interviewer by law?

There are a number of questions that are off-limits to an interviewer by law. These questions include questions about:

  • Race or ethnicity
  • National origin
  • Color
  • Religion
  • Sex or gender
  • Age
  • Marital status
  • Disability
  • Citizenship status
  • Veteran status
  • Medical history
  • Sexual orientation

Asking these questions is illegal because it is discriminatory. It is important to note that there are some exceptions to these rules. For example, an interviewer can ask about a candidate's medical history if it is job-related.

What kinds of questions do you personally believe to be ethically or morally wrong?

In addition to the questions that are off-limits by law, there are a number of questions that I personally believe to be ethically or morally wrong. These questions include:

  • Questions that are personal and intrusive, such as questions about the candidate's family, finances, or personal life
  • Questions that are designed to trick or trap the candidate
  • Questions that are based on stereotypes or prejudices

Since Jeri is not very adept at interviewing for applicants, what steps can she take to compensate for her lack of experience?

There are a number of steps that Jeri can take to compensate for her lack of experience in interviewing for applicants. These steps include:

  • Asking for help from a more experienced interviewer: Jeri can ask for help from a more experienced interviewer, such as a nurse manager or nurse-recruiter from another unit. This person can give Jeri feedback on her interviewing skills and help her to develop more effective interview questions.
  • Practicing her interviewing skills: Jeri can practice her interviewing skills by interviewing friends, family members, or colleagues. This will help her to feel more comfortable during the interview process and to develop her interviewing skills.
  • Using a structured interview guide: A structured interview guide can help Jeri to stay on track during the interview and to ask all of the relevant questions.
  • Taking notes during the interview: Jeri should take notes during the interview so that she can remember the candidate's answers and review them afterwards.

Here are some additional tips for Jeri:

  • Be prepared. Review the candidate's resume and cover letter before the interview. This will help you to develop relevant questions and to get to know the candidate better.
  • Be welcoming and professional. Create a comfortable and relaxed environment for the candidate.
  • Ask open-ended questions. This will encourage the candidate to provide detailed answers.
  • Listen carefully to the candidate's answers. Pay attention to their body language and tone of voice.
  • Ask follow-up questions. This will help you to clarify the candidate's answers and to get a better understanding of their qualifications and experience.
  • Avoid asking illegal or unethical questions.

By following these tips, Jeri can improve her interviewing skills and conduct more effective interviews.

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