Conflicts and Negotiations

Conflicts and Negotiations 1. Conflicts and Disputes What are the distinguishing characteristics of a conflict versus a dispute? 2. Styles and Methods of Negotiation List the five instinctive responses used in negotiation and describe how each of these applies you. 3. Positional Negotiation In business disputes, what two items are most likely to dominate a position-based negotiation? 4. Principled Negotiation a. Summarize the seven elements of principled, interest-based negotiations presented in the textbook. b. How does focusing on these elements assist the negotiation process? 5. Range of Options What are the various items along the spectrum of ADR systems between Litigation and negotiated settlements? 6. Settlements Why do businesses have incentives to settle disputes rather than relying on jury verdicts in the litigation process?

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