1a. ?Outline your understanding of the concepts and definition of diversity in relation to health care

1b. ?Discuss your own cultural background, social, cultural perspectives and biases. Reflect on how this has shaped your own views on diversity.
You are to also discuss how these views may impact different people and groups. (100 words)

2. ?Discuss how training in ‘cultural competence’ encourages a safe working environment. Within your answer discuss cultural safety and cultural awareness

Kieron is a very experienced staff member who has been working as a casual in a busy hospital for the last 4 months. When he first started he was offered at least 4 shifts per week covering leave and sickness. Kieron has been open about his homosexuality in the past month and has now noticed that the amount of shifts offered to him has dropped even though his availability hasn’t changed. He discusses this with another casual member of staff Louise, who has recently joined the organisation; she tells Kieron that she is being offered 5 or 6 shifts per week. Kieron realises that Louise is being offered shifts that he has received in the past and suspects that this is happening because of his sexual orientation, he approaches the human resource department to express his concerns.
3a.?Discuss the employer’s legal and ethical responsibility in this scenario.

3b.?Describe the legislation that protects people from discrimination in this situation and the possible consequences for the employer if legislation has been breached

3c.?Age, disability and racial elements of diversity, are also subject to legal and ethical considerations within the workplace. Outline in general how these may impact the individual and the consequences for an employer of any breaches that may occur in relation to these 3 areas of diversity.

Kieron tells his colleague Louise that his current work situation is making him feel “traumatised, excluded and discriminated” against, he states he feels anxious, “down” and is not sleeping
4a.?Discuss what resources may be available to Kieron to support him at this time

4b.?There is a lot of diversity in Australia. In regards to Kieron’s situation choose from one of the following and discuss how his diversity may impact his work and personal life




The manager of the organisation where Kieron works, has heard from the Human Resources department about Kieron’s concerns. They hold a meeting to discuss the diversity of their employees.
5a.?What could the organisation do to encourage the staff to embrace diversity in regards to culture, race, ethnicity, gender and sexual orientation and how to become more aware of their own culture?

5b.?This table outlines key areas of diversity, beside each key area outline their characteristics
Key area of diversity



Mr Li is an 82 year old Japanese gentleman who is a newly diagnosed Diabetic, he speaks very little English. He needs to attend an outpatient’s appointment at the Diabetic Clinic.
6.?What services might you offer Mr Li to make sure that he understands all the information that he will receive and how would you access them, include in your discussion the method of imagery

Anthony is a health service assistant who needs to make an appointment in the Out Patients Department (OPD) of the fracture clinic for an Aboriginal client who has broken her arm.
7.?What verbal and nonverbal communication approach would Anthony use when talking to his client?

You are working in a residential aged care facility, one of the residents you care for fell overnight and has a nasty cut above her eye and a sprained ankle, the registered nurse forgot to call the daughter until this morning and she was very cross.
The daughter of the resident, who understands English, but doesn’t speak it very well, arrives at the facility. You can see from her body language that she is very angry as she comes towards you, she is almost shouting but you can’t understand some of what she is saying. You try to speak to her but she is not listening.
8a.?What would you do next? Your answer should also include the impact of social and cultural diversity for this situation

8b.?What body language would you display in this situation?

8c.?Outline 3 strategies you would use to communicate in the most efficient way

8d.?In regards to the issues in this case study question, as the EN, who could you go to for assistance in dealing with this situation?

9a.?How have Aboriginal and/or Torres Strait Islander people been culturally, politically, socially and economically disadvantaged in the past? Include in your answer the following ( max 200 words)
– impact of European settlement
– loss of land and culture
– racism and discrimination past and present
– past and present power relations

9b.?Discuss how the impacts in question 9a. may have affected their engagement with health and community systems in the past and also in the present – outline 2 changes or influences in practice towards Aboriginal and/or Torres Strait Islander people that have occurred in Australia in the past 10 years

10.?Outline the issues that contribute to Aboriginal and/or Torres Strait Islander ill health and outline the common diseases experienced by these groups of people


11a. ?The Australian Human Rights Commission website https://www.humanrights.gov.au contains information which is helpful to people wishing to understand their rights if they are feeling discriminated against.
This can be very helpful for those people who have questions relating to their workplace. For this question you are asked to go to the website https://www.humanrights.gov.au/employers/good-practice-good-business-factsheets/quick-guide-australian-discrimination-laws “A quick guide to discrimination laws’ access the word or PDF document and scroll down to “Federal :laws”
Summarise the points described in the first paragraph under ‘Legislation and grounds of discrimination” and state which areas are covered.

11b. ?Access the Website http://www.un.org/en/universal-declaration-human-rights/ for the “universal declaration of human rights” and review the information there
From your readings https://www.simplypsychology.org/maslow.html in regards to “Maslow’s hierarchy of needs” and “human rights” outline your views on the relationship between human needs and human rights