Environmental uncertainty, task uncertainty, error criticality, task structure, proximity to the organization's core mission

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Full Answer Section

    Example Scenario for Environmental Uncertainty A company that sells smartphones is facing increased competition from a new Chinese manufacturer that is offering similar products at a lower price. The new competitor has a large manufacturing base and is able to produce smartphones more efficiently than the established company. Corrective Action The established company can conduct market research to understand the new competitor's strengths and weaknesses. The company can also develop strategies to differentiate their product and maintain a competitive advantage. For example, the company could focus on developing innovative new features for their smartphones, or on providing superior customer service. Example Scenario for Task Uncertainty A hospital is required to implement a new electronic health record (EHR) system as part of a government initiative. The new EHR system is complex and requires extensive training for staff. Corrective Action The hospital can work with employees to develop new procedures and protocols for using the new EHR system. The hospital can also provide training to employees on the new requirements. The training should be comprehensive and should cover all aspects of the new system. The hospital should also provide ongoing support to employees after the training is completed. Example Scenario for Error Criticality A nuclear power plant experiences a blackout. The blackout causes the plant's safety systems to fail, and there is a risk of a meltdown. Corrective Action The nuclear power plant can conduct a root cause analysis of the blackout to identify the factors that contributed to it. The plant can then implement corrective actions to reduce the risk of similar blackouts happening in the future. For example, the plant could install backup generators to power the safety systems in the event of a blackout. The plant could also develop new procedures for responding to blackouts. Conclusion Contextual factors can have a significant impact on management's success. By understanding the contextual factors that are beyond their control, managers can develop corrective actions to mitigate the risks and increase their chances of success.