The chief information officer (CIO) of your organization has heard about enterprise systems and believes they could solve many of the problems in the organization. He has asked your team to do some
research and prepare an analysis and recommendations about these types of systems. Your team will be assigned one of several types of enterprise systems (ERP, SCM, CRM, or others) to research and
prepare a paper and an informational presentation for the CIO. The purpose of your task is to help him understand the type of enterprise system (assigned to your team), how other organizations have
implemented such systems, and lessons learned from the implementations. As part of the presentation, your team will lay out the considerations that the CIO should think about—both positive and
negative aspects—prior to suggesting that the organization consider implementing one of these systems.
