Assignment to be submitted in the form of:

1. A report covering Tasks 1, 2, 6 and part of Task 7.
2. A presentation covering Tasks 3, 4, 5 and part of Task 7.
   Unit Learning Outcomes:
   LO 1: Establish project aims, objectives and timeframes based on a chosen theme
   LO 2: Conduct small-scale research, information gathering and data collection to generate
   knowledge to support the project
   LO 3: Present the project and communicate appropriate recommendations based on meaningful
   conclusions drawn from the evidence findings and/or analysis
   LO 4: Reflect on the value gained from conducting the project and its usefulness to support
   sustainable organisational performance.
   Assignment Brief and Guidance:
   Artificial Intelligence (AI) covers a broad range of technologies and applications. Artificial General
   Intelligence (AGI) technologies can be broad in its application where the technology is expected to
   perform ANY intellectual task a human can do. Conversely, there are “Narrow AI” technologies that
   perform single tasks. The project’s focus would be on narrow AI, with respect to its adoption within
   Assignment Brief (RQF)
   Prepared by: Higher Education Qualifications (HEQ) Approved by: HEQ, QDAM (HE)
   Version 1.0 – November 2017
   DCL 1 – Public (Unclassified)
   a tertiary level academic institution. Tertiary level institutions are already exploring AI applications
   that can improve student retention or enhance student learning experiences through adaptive learning
   and personalized teaching methods.
   Millennium Institute of Business and Technology (MIBT) is seeking to raise the quality of its
   education to a level that current standardized-curriculum and testing systems have not been able to
   achieve. There are several applications of AI within the education sector, which can be explored to
   enable this need. Currently MIBT employs the use of Moodle – a standard Learning Management
   System – to disseminate course content to its students. Notwithstanding their attempts to adopt and
   to integrate various technologies within its teaching paradigm, they have found that students are
   still not engaged in learning and that there is still much room for improvement in the students’
   overall performances in examinations. MIBT has therefore decided to invest in a project aimed at
   integrating AI within their current implementation of their Moodle platform – the required
   investigation, analysis and design activities would therefore need to be undertaken within the
   context of the upgrade.
   The board has appointed you, Head of IT Services, as the project manager. Your main duties would
   include undertaking the necessary project related activities required for initiating, planning,
   executing, monitoring & controlling and closing the MIBT Moodle-AI System Design Project.
   You will be required to present your approach and your recommendations to the project
   stakeholders / owner in the final close-off meeting at date to be determined by the Project Sponsor.
   TASK 1 – Initiating
   You have drafted the initial business case for the MIBT Moodle-AI System Design Project as
   seen in (Appendix A). You are now required to prepare the Project Charter which would outline
   your overall objectives and approach for the project to the main stakeholders, (i.e. Project Sponsor,
   Project Owner, System End Users).
   NOTE: All defined objectives must be Specific, Measurable, Attainable, Relevant and TimeBased (S.M.A.R.T.).
   Deliverable(s):
   A. Section of Report “Project Charter” outlining project objectives and approach, which
   must be signed off in your project status meeting with the Project Sponsor by Thursday
   15th August 2019.
   B. Critically evaluate and reflect on your project undertakings for this activity, documenting
   an update of Project’s Status in Project Logbook which must be signed off in your project
   status meeting with the Project Sponsor by Thursday 15th August, 2019 (Appendix B)
   TASK 2 – Planning
   You have acquired the necessary approval for the project which you must now start to plan. One of
   your major undertakings within this phase is the drafting of your plan for managing the scope, time,
   cost, quality, communication, risk and human resources for the MIBT Moodle-AI System Design
   Project. You are required to draft the report of your plan outlining the following sections:
   Deliverable(s):
   A. Section of Report documenting “Project Management Plan” including sub-sections
   outlining
   i. Scope Management Plan outlining the MIBT Alumni Project Work Breakdown
   Assignment Brief (RQF)
   Prepared by: Higher Education Qualifications (HEQ) Approved by: HEQ, QDAM (HE)
   Version 1.0 – November 2017
   DCL 1 – Public (Unclassified)
   Structure.
   ii. Time Management Plan documenting a comprehensive Milestone Schedule and
   GANTT Chart (Gantt Chart must illustrate realistic estimates for duration, assigned
   resources and task dependencies. Milestones must be shown on the GANTT chart and
   must be S.M.A.R.T.).
   iii. Cost Management Plan illustrating all project cost estimates.
   iv. Quality Management Plan briefly outlining the acceptable level of quality, which is
   typically defined by the customer, and describes how the project will ensure this level of
   quality in its deliverables and work processes.
   v. Communication Management Plan.
   vi. Risk Management Plan, itemizing a comprehensive Risk Register.
   vii. Human Resource Management Plan documenting an acceptable Role/Responsibility
   Matrix.
   B. Work Breakdown Structure (included in Section A of report i.e. Scope Mgmt. Plan above).
   C. GANTT Chart (included in Section B of report attached in the Appendix for Time Mgmt.
   Plan above and zipped & submitted with assignment).
   D. Critically evaluate and reflect on your project undertakings for this activity and document an
   update of the Project’s Status in Project Logbook which must be signed off by the Project
   Sponsor on Thursday 29th August, 2019 (Appendix B).
   TASK 3 – Executing
   The project is aimed at integrating AI technologies into the existing Moodle platform at MIBT. This
   would entail producing the designs to illustrate how the problem can be solved to improve on the
   current process. To achieve this, it is necessary for you to carry out some research (both primary and
   secondary). You must select the most appropriate research methods (investigation tools) that would
   allow you to properly gather the data to understand the specific needs of the key stakeholders in the
   process. You are therefore required to:
3. Identify the key stakeholders you need to investigate, the sample size for the investigation
   and the sample strategy to be employed
4. Determine the most appropriate investigation tools needed to extract the necessary
   requirements from your stakeholders
5. Design investigation tools i.e. interview or survey questions asked
6. Carry out the investigation, recording the details of your survey, interviews or observations
   (Primary Research)
7. Carry out small-scale research to understand how AI can be utilized in education to improve
   student’s learning experiences (Secondary Research)
8. Evaluate the accuracy and reliability of different research methods applied i.e. compare and
   contrast the different research methods used and provide a brief discussion on the reliability
   and validity of the results.
9. Critically evaluate the project management process and the research methodologies applied.
   The research methodology must be outlined and presented to the project stakeholders in the final
   close-off meeting at a date to be determined by your project sponsor.
   Assignment Brief (RQF)
   Prepared by: Higher Education Qualifications (HEQ) Approved by: HEQ, QDAM (HE)
   Version 1.0 – November 2017
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   TASK 4 – Executing (continued)
   Further to the investigation carried out in Task 3, the project team is required to make use of
   appropriate tools to assist in the careful analysis of the data collected. You are to present a discussion
   of the tools used to analyse findings from the data gathered for the proposed system, along with
   supplementary examples of charts, graphs generated to present data and findings.
   Deliverable(s):
   A. Section in the MIBT Moodle-AI System Design Project Close-Off presentation titled
   “Tools and Techniques used in Data Analysis” outlining the tools the team made use of to
   analyse the findings from the data gathering process.
   TASK 5 – Executing (continued)
   Further to the investigation carried out with your stakeholders, you must communicate appropriate
   recommendations resulting from the research and data analysis, to draw valid and meaningful
   conclusions. You are therefore required to present your design concepts and recommendations
   outlining:
   A. The key requirements of the system with specific emphasis on how AI technologies would
   be utilized meet the defined objectives
   B. Proposed designs for the system: use-case diagrams; user stories; scenarios; storyboard UI
   screens depicting user interactions.
   C. Further to this, you are to present an evaluation on the selection of tools used to assist in the
   analysis of the data collected, showing how they support and justify your main findings for
   the proposed designs.
   Deliverable(s):
   A. Section in the MIBT Moodle-AI System Design Project Close-Off presentation titled
   “Requirement Specification for the MIBT Alumni System”
   B. Section in the MIBT Moodle-AI System Design Project Close-Off presentation titled
   “Proposed Designs for the MIBT Alumni System”
   i. Design illustrating the Use Case Diagram outlining the proposed user roles within
   the system and their intended functions
   ii. Designs outlining Expanded Use Case Scenarios for the proposed workflow of use
   cases illustrated in the Use Case Diagram above (optional).
   iii. Designs illustrating UI Screen Wireframes or Storyboards to demonstrate the user
   interaction / process workflow for the scenario defined above.
   C. Section in the MIBT Moodle-AI System Design Project Close-Off presentation titled
   “Evaluation of Tools and Techniques Used in Analysis” identifying how they support and
   justify the recommendations made
   D. Critically evaluate and reflect on your project undertakings for this activity and document an
   update of the Project’s Status in Project Logbook which must be signed off by the Project
   Sponsor on Thursday 12th September, 2019 (Appendix B)
   TASK 6 – Monitoring and Controlling
   One of the main responsibilities of the Project manager during the execution phase of the project is
   the ongoing monitoring and controlling of the planned activities against the actual outcomes. As part
   of this process of monitoring and controlling the MIBT System Design Project, you are required to
   Assignment Brief (RQF)
   Prepared by: Higher Education Qualifications (HEQ) Approved by: HEQ, QDAM (HE)
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   update your logbook (Appendix B) of activities – providing a reflection on your undertakings in the
   project on a weekly basis. Your reflection should provide an indication of: whether planned
   objectives have been met; your lessons learnt; as well as the overall status of the project.
   Deliverable(s):
   A. Appendices within the Report illustrating Project Logbook Updates for Tasks 1B, 2D, 3D
   and 5D.
   TASK 7 – Closing
   The Project Closure Phase is the last phase in the project life cycle. In this phase, the project
   manager is required to formally close the project and then report its overall level of success to the
   Project Sponsor. You are required to reflect on the value of undertaking the research to meet stated
   objectives and own learning performance.
   You must present your overall research methodology and design recommendations to the project
   sponsor for signoff on Monday 23rd September 2019.
   Deliverable(s):
   A. Section in the Report documenting the “Performance Review of the MIBT Moodle-AI
   System Design Project” utilizing the Performance Review Template (Appendix C of
   Assignment Brief). This must be submitted by Monday 23rd September 2019.
   B. Close-off Meeting – Presentation outlining documented activities and outcomes for Tasks 3,
   4 and 5, to be held on during the week of September 23rd to September 27th 2019
   Assignment Brief (RQF)
   Prepared by: Higher Education Qualifications (HEQ) Approved by: HEQ, QDAM (HE)
   Version 1.0 – November 2017
   DCL 1 – Public (Unclassified)
   Learning Outcomes and Assessment Criteria:
   Learning Outcome Pass Merit Distinction
   LO1: Establish project
   aims, objectives and
   timeframes based on the
   chosen theme:
   P1: Devise project aims
   and objectives for a
   chosen scenario.
   P2 Produce a project
   management plan that
   covers aspects of cost,
   scope, time, quality,
   communication, risk and
   resources.
   P3 Produce a work
   breakdown structure and
   a Gantt Chart to provide
   timeframes and stages
   for completion.
   M1: Produce a
   comprehensive project
   management plan,
   milestone schedule and
   project schedule for
   monitoring and
   completing the aims and
   objectives of the project.
   D1: Critically evaluate
   the project management
   process and appropriate
   research methodologies
   applied.
   LO 2: Conduct smallscale research,
   information gathering
   and data collection to
   generate knowledge to
   support the project.
   P4 Carry out small-scale
   research by applying
   qualitative and
   quantitative research
   methods appropriate for
   meeting project aims
   and objectives.
   M2: Evaluate the
   accuracy and reliability
   of different research
   methods applied.
   D1: Critically evaluate
   the project management
   process and appropriate
   research methodologies
   applied.
   LO3 Present the
   project and
   communicate
   appropriate
   recommendations
   based on meaningful
   conclusions drawn
   from the evidence
   findings and/or
   analysis.
   P5 Analyse research and
   data using appropriate
   tools and techniques.
   P6 Communicate
   appropriate
   recommendations as a
   result of research and
   data analysis to draw
   valid and meaningful
   conclusions.
   M3 Evaluate the
   selection of appropriate
   tools and techniques for
   accuracy and
   authenticity to support
   and justify
   recommendations.
   D2 Critically evaluate
   and reflect on the
   project outcomes, the
   decision-making process
   and changes or
   developments of the
   initial project
   management plan to
   support justification of
   recommendations and
   learning during the
   project.
   LO4 Reflect on the
   value gained from
   conducting the project
   and its usefulness to
   support sustainable
   organisational
   performance.
   P7 Reflect on the value
   of undertaking the
   research to meet stated
   objectives and own
   learning and
   performance.
   M4 Evaluate the value
   of the project
   management process
   and use of quality
   research to meet stated
   objectives and support
   own learning and
   performance.
   D2 Critically evaluate
   and reflect on the
   project outcomes, the
   decision-making process
   and changes or
   developments of the
   initial project
   management plan to
   support justification of
   recommendations and
   learning during the
   project.
   Assignment Brief (RQF)
   Prepared by: Higher Education Qualifications (HEQ) Approved by: HEQ, QDAM (HE)
   Version 1.0 – November 2017
   DCL 1 – Public (Unclassified)
   APPENDIX – A
   1.0 Introduction/Background
   The Mission of the Millennium Institute of Business and Technology (MIBT) is to position the Institution
   as the preferred provider of business and technology studies with a core focus on enhanced learning. This
   endeavour seeks to produce work ready graduates that are highly skilled, critical thinkers and innovators.
   The Institution’s primary goal is to foster improved teaching and learning relationships between MIBT
   faculty and the student body. To this end, the Institution is seeking to develop and maintain an enhanced
   learning environment that integrates secure AI technologies. The learning portal should allow students the
   ability to access personalized learning instruction and provide an avenue for them to learn at an appropriate
   pace. It is expected that these measures would improve learning for the student whilst ensuring student
   performances improve within the various professional programmes e.g. ACCA, ABE, CIPS, etc.
   2.0 Business Objective
   MIBT’s strategic goals include improving student performances within professional programmes with a view
   to improving the overall quality rating of the institution. This will support the projected growth and
   profitability of MIBT. It is expected that the increased improvement in student performances within the
   various professional programmes would boost enrolment for the various programmes, as the student body
   would share their experiences about the Institution and their learning. Students would also become allrounded professionals able to make valuable contributions to industry in their careers.
   3.0 Current Situation and Problem/Opportunity Statement
   MIBT currently utilizes the Moodle platform as a repository for programme course content. The existing
   method of disseminating learning content to the students is impersonal and is not specifically tailored to an
   individual’s preferred learning style. This has resulted in groups of students not understanding and engaging
   with the content in the manner intended. Consequently, the academic performances of students have
   diminished in external examinations thereby reducing the quality rating of the Institution.
   The existing method of accessing learning content has a range of issues which need to be addressed.
10. Course content is bland and unengaging generic and not tailored to accommodate specific learning
    styles.
11. There is currently no way to determine whether students understand the learning content provided
    through the portal. Albeit the ability to access course content outside of defined class times and at
    the student’s convenience, there is no way for the student to address or clarify personal
    misunderstandings with the content provided.
12. Students need to be manually attached to a course to access learning content – this could be
    automated during registration to the course.
13. Students are not detached from courses that they have already completed, which eventually clutters
    their course navigation section.
14. All students do not make full use of the learning portal to access content for courses – the proposed
    system could intelligently identify these students and provide notifications reminding students to
    access content for pre-reading before classes to enrich discussions within the classroom.
    4.0 Critical Assumption and Constraints
    MIBT recognizes the importance of keeping its students engaged in learning and its direct correlation to
    defined quality standards of the institution which are maintained by its overall pass-rates in professional
    programmes. The proposed Moodle-AI add-ons must be a valuable asset for MIBT. All stakeholders must
    actively support the project and it must pay for itself within one year by increasing enrolment and generating
    new business. The Project Manager must lead the effort, and the project team must include participants with
    Assignment Brief (RQF)
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    Version 1.0 – November 2017
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    multidisciplinary skillsets that can make valuable contributions to the endeavour. The upgraded Moodle-AI
    learning platform must run on existing hardware and should require minimal technical support. It must be
    easily accessible yet secure from unauthorized users.
    5.0 Analysis of Options and Recommendations
    There are three options for addressing this opportunity:
15. Do nothing. Although MIBT’s enrolment has dropped within recent years and current academic
    performances in examinations is waning, their current position is sustainable with their present
    enrolment and they project that operation can continue for at least the next 2 years.
16. Outsource a developer to build the required software module add-ons to integrate the AI capability
    into the current Moodle platform.
17. Design and implement the new Moodle-AI add-ons in-house utilizing staff internal to the MIBT and
    already existing hardware.
    Based on discussions with stakeholders and calculated projections to determine best Return on Investment,
    Option 3 was selected.
    Based on discussions with stakeholders and calculated projections to determine best Return on Investment,
    Option 3 was selected.
    6.0 Initial Requirements
    The main features of the MIBT Moodle AI System should include the following:
18. Branching and personalized learning paths. It should allow course administrators to personalize
    sequence of courses that students see based on how they perform in assessments or which courses
    they have completed in the past.
19. Adaptive and personalized display. The system should display course content specific to a student’s
    preferred learning style.
20. The system should personalize the navigation, such that students have ease of access to courses they
    are currently enrolled in i.e. students should not have to search through courses they have already
    completed in past programmes or semesters to find current course links.
21. The system should provide student notifications and reminders e.g. disengagement notifications (i.e.
    students that have not accessed the learning portal in 7 days); submission deliverable dates and precourse readings.
22. Integration of virtual teaching assistants that have the capability of answering 50% of students’
    routine questions.
    7.0 Budget Estimate and Financial Analysis
    A preliminary estimate of costs for the entire project is $645,000. This estimate is based on the project
    manager working on the project for 40 hours per week for the duration of 6 weeks and other internal staff
    working for the duration of the project. The course administration and student services personnel would not
    be paid for their assistance in the investigation phase.
    The project manager would earn $80 per hour on the project. Other auxiliary staff salaries and resources
    would be negotiated within the allotted budget.
    Assignment Brief (RQF)
    Prepared by: Higher Education Qualifications (HEQ) Approved by: HEQ, QDAM (HE)
    Version 1.0 – November 2017
    DCL 1 – Public (Unclassified)
    Appendix B – Project Logbook Template
    Name:
    Project Title:
    Date:
    Update on weekly research / tasks achieved:
    (Points to consider)
    What have you completed?
    Did you fulfill task requirements?
    Are you on track and within deadlines set? (Review your milestones)
    Did you need to make any changes to your project management plan?
    Any risks and/or issues identified?:
    (Points to consider)
    Did you identify risks/issues with a lack of skills required for undertaking research/tasks?
    Did you identify any additional risks/issues that have an impact on the project management plan?
    Problems encountered:
    (Points to consider)
    What barriers did you face this week?
    How did you overcome them?
    Any new ideas and/or change of project direction?
    What have I learnt about myself this week?
    (Points to consider)
    How did I feel when I had to deal with tasks/problems?
    Did I find it useful to complete the tasks?
    How well have I performed? What did I contribute?
    What can I improve on next week?
    How might this learning apply in the future?
    Project plan status:
    (Document whether you are on schedule, ahead of schedule or behind schedule)
    Tasks planned for next week:
    (Points to consider)
    Based on status documented above, what is your plan for the next week?
    Which tasks are priority?
    Review the duration estimates. Are the duration estimates realistic?
    Have you set aside sufficient time for completion?
    Supervisor Comments to address
    Assignment Brief (RQF)
    Prepared by: Higher Education Qualifications (HEQ) Approved by: HEQ, QDAM (HE)
    Version 1.0 – November 2017
    DCL 1 – Public (Unclassified)
    Signoff:
    Project Sponsor Project Manager
    Date(dd-mm-yyyy) Date(dd-mm-yyyy)
    Appendix C – Performance Review Template
    Your review should attempt to reflect on and provide a discussion for the following questions.
    Performance Review
     What was the project supposed to accomplish?
     Did the project succeed in its aims? How do you know this? Specifically outline any evaluation and
    assessment undertaken.
     What things do you think worked well and why? Evaluate all aspects of the project (e.g. initial
    inception, project activities and project outcomes) from a range of perspectives.
     What problems emerged during the project and how were they tackled? Was there timely
    identification of issues and resolutions during the project process?
     What did you learn from undertaking the project?
     How would you rate your performance as project manager?
     What strengths and weaknesses of your performance did you identify?
     How will this inform and support your continuous professional development?