Assignment to be submitted in the form of:
- A report covering Tasks 1, 2, 6 and part of Task 7.
- A presentation covering Tasks 3, 4, 5 and part of Task 7.
Unit Learning Outcomes:
LO 1: Establish project aims, objectives and timeframes based on a chosen theme
LO 2: Conduct small-scale research, information gathering and data collection to generate
knowledge to support the project
LO 3: Present the project and communicate appropriate recommendations based on meaningful
conclusions drawn from the evidence findings and/or analysis
LO 4: Reflect on the value gained from conducting the project and its usefulness to support
sustainable organisational performance.
Assignment Brief and Guidance:
Artificial Intelligence (AI) covers a broad range of technologies and applications. Artificial General
Intelligence (AGI) technologies can be broad in its application where the technology is expected to
perform ANY intellectual task a human can do. Conversely, there are “Narrow AI” technologies that
perform single tasks. The project’s focus would be on narrow AI, with respect to its adoption within
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a tertiary level academic institution. Tertiary level institutions are already exploring AI applications
that can improve student retention or enhance student learning experiences through adaptive learning
and personalized teaching methods.
Millennium Institute of Business and Technology (MIBT) is seeking to raise the quality of its
education to a level that current standardized-curriculum and testing systems have not been able to
achieve. There are several applications of AI within the education sector, which can be explored to
enable this need. Currently MIBT employs the use of Moodle – a standard Learning Management
System – to disseminate course content to its students. Notwithstanding their attempts to adopt and
to integrate various technologies within its teaching paradigm, they have found that students are
still not engaged in learning and that there is still much room for improvement in the students’
overall performances in examinations. MIBT has therefore decided to invest in a project aimed at
integrating AI within their current implementation of their Moodle platform – the required
investigation, analysis and design activities would therefore need to be undertaken within the
context of the upgrade.
The board has appointed you, Head of IT Services, as the project manager. Your main duties would
include undertaking the necessary project related activities required for initiating, planning,
executing, monitoring & controlling and closing the MIBT Moodle-AI System Design Project.
You will be required to present your approach and your recommendations to the project
stakeholders / owner in the final close-off meeting at date to be determined by the Project Sponsor.
TASK 1 – Initiating
You have drafted the initial business case for the MIBT Moodle-AI System Design Project as
seen in (Appendix A). You are now required to prepare the Project Charter which would outline
your overall objectives and approach for the project to the main stakeholders, (i.e. Project Sponsor,
Project Owner, System End Users).
NOTE: All defined objectives must be Specific, Measurable, Attainable, Relevant and TimeBased (S.M.A.R.T.).
Deliverable(s):
A. Section of Report “Project Charter” outlining project objectives and approach, which
must be signed off in your project status meeting with the Project Sponsor by Thursday
15th August 2019.
B. Critically evaluate and reflect on your project undertakings for this activity, documenting
an update of Project’s Status in Project Logbook which must be signed off in your project
status meeting with the Project Sponsor by Thursday 15th August, 2019 (Appendix B)
TASK 2 – Planning
You have acquired the necessary approval for the project which you must now start to plan. One of
your major undertakings within this phase is the drafting of your plan for managing the scope, time,
cost, quality, communication, risk and human resources for the MIBT Moodle-AI System Design
Project. You are required to draft the report of your plan outlining the following sections:
Deliverable(s):
A. Section of Report documenting “Project Management Plan” including sub-sections
outlining
i. Scope Management Plan outlining the MIBT Alumni Project Work Breakdown
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Structure.
ii. Time Management Plan documenting a comprehensive Milestone Schedule and
GANTT Chart (Gantt Chart must illustrate realistic estimates for duration, assigned
resources and task dependencies. Milestones must be shown on the GANTT chart and
must be S.M.A.R.T.).
iii. Cost Management Plan illustrating all project cost estimates.
iv. Quality Management Plan briefly outlining the acceptable level of quality, which is
typically defined by the customer, and describes how the project will ensure this level of
quality in its deliverables and work processes.
v. Communication Management Plan.
vi. Risk Management Plan, itemizing a comprehensive Risk Register.
vii. Human Resource Management Plan documenting an acceptable Role/Responsibility
Matrix.
B. Work Breakdown Structure (included in Section A of report i.e. Scope Mgmt. Plan above).
C. GANTT Chart (included in Section B of report attached in the Appendix for Time Mgmt.
Plan above and zipped & submitted with assignment).
D. Critically evaluate and reflect on your project undertakings for this activity and document an
update of the Project’s Status in Project Logbook which must be signed off by the Project
Sponsor on Thursday 29th August, 2019 (Appendix B).
TASK 3 – Executing
The project is aimed at integrating AI technologies into the existing Moodle platform at MIBT. This
would entail producing the designs to illustrate how the problem can be solved to improve on the
current process. To achieve this, it is necessary for you to carry out some research (both primary and
secondary). You must select the most appropriate research methods (investigation tools) that would
allow you to properly gather the data to understand the specific needs of the key stakeholders in the
process. You are therefore required to: - Identify the key stakeholders you need to investigate, the sample size for the investigation
and the sample strategy to be employed - Determine the most appropriate investigation tools needed to extract the necessary
requirements from your stakeholders - Design investigation tools i.e. interview or survey questions asked
- Carry out the investigation, recording the details of your survey, interviews or observations
(Primary Research) - Carry out small-scale research to understand how AI can be utilized in education to improve
student’s learning experiences (Secondary Research) - Evaluate the accuracy and reliability of different research methods applied i.e. compare and
contrast the different research methods used and provide a brief discussion on the reliability
and validity of the results. - Critically evaluate the project management process and the research methodologies applied.
The research methodology must be outlined and presented to the project stakeholders in the final
close-off meeting at a date to be determined by your project sponsor.
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TASK 4 – Executing (continued)
Further to the investigation carried out in Task 3, the project team is required to make use of
appropriate tools to assist in the careful analysis of the data collected. You are to present a discussion
of the tools used to analyse findings from the data gathered for the proposed system, along with
supplementary examples of charts, graphs generated to present data and findings.
Deliverable(s):
A. Section in the MIBT Moodle-AI System Design Project Close-Off presentation titled
“Tools and Techniques used in Data Analysis” outlining the tools the team made use of to
analyse the findings from the data gathering process.
TASK 5 – Executing (continued)
Further to the investigation carried out with your stakeholders, you must communicate appropriate
recommendations resulting from the research and data analysis, to draw valid and meaningful
conclusions. You are therefore required to present your design concepts and recommendations
outlining:
A. The key requirements of the system with specific emphasis on how AI technologies would
be utilized meet the defined objectives
B. Proposed designs for the system: use-case diagrams; user stories; scenarios; storyboard UI
screens depicting user interactions.
C. Further to this, you are to present an evaluation on the selection of tools used to assist in the
analysis of the data collected, showing how they support and justify your main findings for
the proposed designs.
Deliverable(s):
A. Section in the MIBT Moodle-AI System Design Project Close-Off presentation titled
“Requirement Specification for the MIBT Alumni System”
B. Section in the MIBT Moodle-AI System Design Project Close-Off presentation titled
“Proposed Designs for the MIBT Alumni System”
i. Design illustrating the Use Case Diagram outlining the proposed user roles within
the system and their intended functions
ii. Designs outlining Expanded Use Case Scenarios for the proposed workflow of use
cases illustrated in the Use Case Diagram above (optional).
iii. Designs illustrating UI Screen Wireframes or Storyboards to demonstrate the user
interaction / process workflow for the scenario defined above.
C. Section in the MIBT Moodle-AI System Design Project Close-Off presentation titled
“Evaluation of Tools and Techniques Used in Analysis” identifying how they support and
justify the recommendations made
D. Critically evaluate and reflect on your project undertakings for this activity and document an
update of the Project’s Status in Project Logbook which must be signed off by the Project
Sponsor on Thursday 12th September, 2019 (Appendix B)
TASK 6 – Monitoring and Controlling
One of the main responsibilities of the Project manager during the execution phase of the project is
the ongoing monitoring and controlling of the planned activities against the actual outcomes. As part
of this process of monitoring and controlling the MIBT System Design Project, you are required to
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update your logbook (Appendix B) of activities – providing a reflection on your undertakings in the
project on a weekly basis. Your reflection should provide an indication of: whether planned
objectives have been met; your lessons learnt; as well as the overall status of the project.
Deliverable(s):
A. Appendices within the Report illustrating Project Logbook Updates for Tasks 1B, 2D, 3D
and 5D.
TASK 7 – Closing
The Project Closure Phase is the last phase in the project life cycle. In this phase, the project
manager is required to formally close the project and then report its overall level of success to the
Project Sponsor. You are required to reflect on the value of undertaking the research to meet stated
objectives and own learning performance.
You must present your overall research methodology and design recommendations to the project
sponsor for signoff on Monday 23rd September 2019.
Deliverable(s):
A. Section in the Report documenting the “Performance Review of the MIBT Moodle-AI
System Design Project” utilizing the Performance Review Template (Appendix C of
Assignment Brief). This must be submitted by Monday 23rd September 2019.
B. Close-off Meeting – Presentation outlining documented activities and outcomes for Tasks 3,
4 and 5, to be held on during the week of September 23rd to September 27th 2019
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Prepared by: Higher Education Qualifications (HEQ) Approved by: HEQ, QDAM (HE)
Version 1.0 – November 2017
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Learning Outcomes and Assessment Criteria:
Learning Outcome Pass Merit Distinction
LO1: Establish project
aims, objectives and
timeframes based on the
chosen theme:
P1: Devise project aims
and objectives for a
chosen scenario.
P2 Produce a project
management plan that
covers aspects of cost,
scope, time, quality,
communication, risk and
resources.
P3 Produce a work
breakdown structure and
a Gantt Chart to provide
timeframes and stages
for completion.
M1: Produce a
comprehensive project
management plan,
milestone schedule and
project schedule for
monitoring and
completing the aims and
objectives of the project.
D1: Critically evaluate
the project management
process and appropriate
research methodologies
applied.
LO 2: Conduct smallscale research,
information gathering
and data collection to
generate knowledge to
support the project.
P4 Carry out small-scale
research by applying
qualitative and
quantitative research
methods appropriate for
meeting project aims
and objectives.
M2: Evaluate the
accuracy and reliability
of different research
methods applied.
D1: Critically evaluate
the project management
process and appropriate
research methodologies
applied.
LO3 Present the
project and
communicate
appropriate
recommendations
based on meaningful
conclusions drawn
from the evidence
findings and/or
analysis.
P5 Analyse research and
data using appropriate
tools and techniques.
P6 Communicate
appropriate
recommendations as a
result of research and
data analysis to draw
valid and meaningful
conclusions.
M3 Evaluate the
selection of appropriate
tools and techniques for
accuracy and
authenticity to support
and justify
recommendations.
D2 Critically evaluate
and reflect on the
project outcomes, the
decision-making process
and changes or
developments of the
initial project
management plan to
support justification of
recommendations and
learning during the
project.
LO4 Reflect on the
value gained from
conducting the project
and its usefulness to
support sustainable
organisational
performance.
P7 Reflect on the value
of undertaking the
research to meet stated
objectives and own
learning and
performance.
M4 Evaluate the value
of the project
management process
and use of quality
research to meet stated
objectives and support
own learning and
performance.
D2 Critically evaluate
and reflect on the
project outcomes, the
decision-making process
and changes or
developments of the
initial project
management plan to
support justification of
recommendations and
learning during the
project.
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APPENDIX – A
1.0 Introduction/Background
The Mission of the Millennium Institute of Business and Technology (MIBT) is to position the Institution
as the preferred provider of business and technology studies with a core focus on enhanced learning. This
endeavour seeks to produce work ready graduates that are highly skilled, critical thinkers and innovators.
The Institution’s primary goal is to foster improved teaching and learning relationships between MIBT
faculty and the student body. To this end, the Institution is seeking to develop and maintain an enhanced
learning environment that integrates secure AI technologies. The learning portal should allow students the
ability to access personalized learning instruction and provide an avenue for them to learn at an appropriate
pace. It is expected that these measures would improve learning for the student whilst ensuring student
performances improve within the various professional programmes e.g. ACCA, ABE, CIPS, etc.
2.0 Business Objective
MIBT’s strategic goals include improving student performances within professional programmes with a view
to improving the overall quality rating of the institution. This will support the projected growth and
profitability of MIBT. It is expected that the increased improvement in student performances within the
various professional programmes would boost enrolment for the various programmes, as the student body
would share their experiences about the Institution and their learning. Students would also become allrounded professionals able to make valuable contributions to industry in their careers.
3.0 Current Situation and Problem/Opportunity Statement
MIBT currently utilizes the Moodle platform as a repository for programme course content. The existing
method of disseminating learning content to the students is impersonal and is not specifically tailored to an
individual’s preferred learning style. This has resulted in groups of students not understanding and engaging
with the content in the manner intended. Consequently, the academic performances of students have
diminished in external examinations thereby reducing the quality rating of the Institution.
The existing method of accessing learning content has a range of issues which need to be addressed. - Course content is bland and unengaging generic and not tailored to accommodate specific learning
styles. - There is currently no way to determine whether students understand the learning content provided
through the portal. Albeit the ability to access course content outside of defined class times and at
the student’s convenience, there is no way for the student to address or clarify personal
misunderstandings with the content provided. - Students need to be manually attached to a course to access learning content – this could be
automated during registration to the course. - Students are not detached from courses that they have already completed, which eventually clutters
their course navigation section. - All students do not make full use of the learning portal to access content for courses – the proposed
system could intelligently identify these students and provide notifications reminding students to
access content for pre-reading before classes to enrich discussions within the classroom.
4.0 Critical Assumption and Constraints
MIBT recognizes the importance of keeping its students engaged in learning and its direct correlation to
defined quality standards of the institution which are maintained by its overall pass-rates in professional
programmes. The proposed Moodle-AI add-ons must be a valuable asset for MIBT. All stakeholders must
actively support the project and it must pay for itself within one year by increasing enrolment and generating
new business. The Project Manager must lead the effort, and the project team must include participants with
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multidisciplinary skillsets that can make valuable contributions to the endeavour. The upgraded Moodle-AI
learning platform must run on existing hardware and should require minimal technical support. It must be
easily accessible yet secure from unauthorized users.
5.0 Analysis of Options and Recommendations
There are three options for addressing this opportunity: - Do nothing. Although MIBT’s enrolment has dropped within recent years and current academic
performances in examinations is waning, their current position is sustainable with their present
enrolment and they project that operation can continue for at least the next 2 years. - Outsource a developer to build the required software module add-ons to integrate the AI capability
into the current Moodle platform. - Design and implement the new Moodle-AI add-ons in-house utilizing staff internal to the MIBT and
already existing hardware.
Based on discussions with stakeholders and calculated projections to determine best Return on Investment,
Option 3 was selected.
Based on discussions with stakeholders and calculated projections to determine best Return on Investment,
Option 3 was selected.
6.0 Initial Requirements
The main features of the MIBT Moodle AI System should include the following: - Branching and personalized learning paths. It should allow course administrators to personalize
sequence of courses that students see based on how they perform in assessments or which courses
they have completed in the past. - Adaptive and personalized display. The system should display course content specific to a student’s
preferred learning style. - The system should personalize the navigation, such that students have ease of access to courses they
are currently enrolled in i.e. students should not have to search through courses they have already
completed in past programmes or semesters to find current course links. - The system should provide student notifications and reminders e.g. disengagement notifications (i.e.
students that have not accessed the learning portal in 7 days); submission deliverable dates and precourse readings. - Integration of virtual teaching assistants that have the capability of answering 50% of students’
routine questions.
7.0 Budget Estimate and Financial Analysis
A preliminary estimate of costs for the entire project is $645,000. This estimate is based on the project
manager working on the project for 40 hours per week for the duration of 6 weeks and other internal staff
working for the duration of the project. The course administration and student services personnel would not
be paid for their assistance in the investigation phase.
The project manager would earn $80 per hour on the project. Other auxiliary staff salaries and resources
would be negotiated within the allotted budget.
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Appendix B – Project Logbook Template
Name:
Project Title:
Date:
Update on weekly research / tasks achieved:
(Points to consider)
What have you completed?
Did you fulfill task requirements?
Are you on track and within deadlines set? (Review your milestones)
Did you need to make any changes to your project management plan?
Any risks and/or issues identified?:
(Points to consider)
Did you identify risks/issues with a lack of skills required for undertaking research/tasks?
Did you identify any additional risks/issues that have an impact on the project management plan?
Problems encountered:
(Points to consider)
What barriers did you face this week?
How did you overcome them?
Any new ideas and/or change of project direction?
What have I learnt about myself this week?
(Points to consider)
How did I feel when I had to deal with tasks/problems?
Did I find it useful to complete the tasks?
How well have I performed? What did I contribute?
What can I improve on next week?
How might this learning apply in the future?
Project plan status:
(Document whether you are on schedule, ahead of schedule or behind schedule)
Tasks planned for next week:
(Points to consider)
Based on status documented above, what is your plan for the next week?
Which tasks are priority?
Review the duration estimates. Are the duration estimates realistic?
Have you set aside sufficient time for completion?
Supervisor Comments to address
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Signoff:
Project Sponsor Project Manager
Date(dd-mm-yyyy) Date(dd-mm-yyyy)
Appendix C – Performance Review Template
Your review should attempt to reflect on and provide a discussion for the following questions.
Performance Review
What was the project supposed to accomplish?
Did the project succeed in its aims? How do you know this? Specifically outline any evaluation and
assessment undertaken.
What things do you think worked well and why? Evaluate all aspects of the project (e.g. initial
inception, project activities and project outcomes) from a range of perspectives.
What problems emerged during the project and how were they tackled? Was there timely
identification of issues and resolutions during the project process?
What did you learn from undertaking the project?
How would you rate your performance as project manager?
What strengths and weaknesses of your performance did you identify?
How will this inform and support your continuous professional development?
