Evaluating Covid 19 messaging

 

 

you described an agency's role in the Covid-19 pandemic response and the management structure designed to support it. Many management decisions need to be made in advance of official public information releases. We now have the benefit of time and hindsight to assess the agencies' messaging. In this assignment, you evaluate a pandemic-related information release or message by a chosen agency.

Identify and research the context behind the issuing/publishing of an initial statement by a federal healthcare agency that relates to one of the following:

Virus Response.
Official agency policy.
Personal protective measures that should be taken by the public.
Scientific understanding of medicine, pandemics, epidemiology, etc.
Information regarding disease transmission/spread.
Also, consider the resources you read in the week's studies on public health communications.

Instructions
Identify your chosen information release and provide a link to it. Do the following in 3-4 pages.

Briefly summarize the information release and describe the following as they relate to it:
Timing.
Target audience.
Medium (press release, press briefing, advisory, public service announcement, et cetera).
Support for the message (science-based, facts, evidence, et cetera).
Describe three effective guiding criteria to which a public health agency's messaging should adhere. Cite support from a reliable professional or academic source.
Evaluate if the information release met the stated criteria and provide specific examples to illustrate.
Describe something specific that leadership could have done to improve the messaging. Consider, timing, audience, content, tone, et cetera. Include a typical example or alteration to the message.

 

Sample Answer

 

 

 

 

 

 

 

 

An Evaluation of the CDC’s Initial COVID-19 Mask Guidance

 

In the early stages of the COVID-19 pandemic, a critical and highly scrutinized aspect of the public health response was the messaging surrounding the use of face masks by the general public. As a novel virus spread rapidly, federal agencies were tasked with providing clear and authoritative guidance in a climate of scientific uncertainty and logistical shortages. This paper evaluates an initial information release from a federal healthcare agency—the Centers for Disease Control and Prevention (CDC)—and assesses its adherence to effective public health communication criteria. The chosen release is the CDC's official guidance from late February 2020, which advised against the use of face masks by the general public.

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