Facilitating Change in Health and Social Care

Published by admin on November 25, 2014

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Facilitating Change in Health and Social Care

Project description
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FC Assessment criteria breakdown

LO 1.1 Explain the key factors that drive change in health and social care services
What is meant by any of these factors of change management
Give a detail account of how and why these factors occur.
In your explanation you should write clearly in such a way that the complex procedure and sequences of these principles can be understood at the same time relate it in the organization

To explain consider the following factors:
Discuss on the Factors that drive change using SWOT analysis, PEST or force Field analysis. This should include both internal and external factors.
Factors such as (choose 2-3 of them):
The Legislation: NHS and Community Care Act 1990, Health and Social Care Act 2001; changes of government; funding issues
Demographic Issues/Cultural: ageing population, minority ethnic community needs, lifestyle factors, public awareness (perceptions) and news media, human factors.
Technological issues such as electronic record keeping; electronic communication; assistive technology
Internal factors include the following: Skills, Staff, structure, systems and shared values
Relate the above factors to your chosen case study.

1.2 Assess the challenges that key factors of change brings to health and social care services.

The challenges that the above factor can bring to the organization, service user and professionals.
Identify the factors and relate them to your health and social care work place.
Include the positive and negative effects of these challenges
Weigh up to what extent the statements are true and point out any flaws and counter argument.
Then conclude by stating how far you are in agreement to challenges that these factors bring to Health and Social Care

2.1 Devise a strategy and criteria for measuring recent changes in health and social care.
Identify the factor which could be measured in the organization such as waiting time, service delivery, new technology, respect of dignity and privacy etc
Devise a principle or method either from your own idea or from existing principles to measure the recent changes. These can be performance measuring tools such as (use 2-3 of them)
Survey,
PDCA ( Plan DO Check Act),
360 degree cycle,
Cost benefit analysis,
focus groups, Structured interview.
Fish bone analysis
Questionnaire
Explain how the method (s) can be used to measure these change in the organization in terms of: (use one)
Its effectiveness and efficiency
Customer satisfaction
Staff satisfaction
Access/ environment
Cost and benefit of the change

2.2 Measure the impact of recent changes on health and social care services against set criteria
Identify the measuring tools that will be used to measure these changes and measure the impact against criteria such as
Impact of recent changes on organizations, service users and staff:
how services are organized
effect on front-line staff;
effect on service delivery
direct users
families of those who use services

2.3 Evaluate the overall impact of recent changes in health and social care

To evaluate is to give a verdict or decision or findings on the above mentioned impact of the change in the organization by giving an over view of its benefit and dis- benefit to the service user, government/organization and the workers.
Provide evidence from a wide range of resources that both agree with or contradict the above mentioned points
Conclude by coming to a final decision on what you think its the most important factors of change and how these can be improved on.

2.4 Propose appropriate service responses to recent changes in health and social care services

Suggest ways that you think that these organization can respond to these changes that what they can do in order to correct the identified failings by CQC such as
training,
change of management structure,
employment of new staff,
change in equipment
change in service delivery

3.1 Explain the key principles of change management

Explain
What is meant by any of these principles such as Kotter eight steps to change, Lewis Model of Change, Kulber Ross, ADKAR, Reducing Resistance, Creating Ownership etc-(use 2-3 of them)
Give a detail account of how and why these change management principles occur.
In your explanation you should write clearly in such a way that the complex procedure and sequences of these principles can be understood while explaining how you can use this model to facilitate change it to your chosen organization

3.2 Explain how changes in health and social care are planned

Explain how the methods and factors that can be considered when planning change in the organization.
What are activities that can be carried out, Consider the following-use 2-3 of them

Stakeholder analysis
consultation;
communication;
top-down or bottom-up;
management style;
use of informal social systems;
reconditioning;
managing anxiety;
staff development needs

3.3 Assess how to monitor recent changes in health and social care services.

Identify the measuring techniques and relate them to your health and social care work place these include: evaluative research surveys; customer/staff satisfaction; measures of efficiency (cost-benefit, referral rates, and case completion, waiting and response times)

Include the positive and negative effects of these techniques
Weigh up to what extent the statements are true and point out any flaws and counter argument.
Then conclude by stating how far you are in agreement to using these technique to monitor change in the organization.

LO1 Understand the factors that drive change in health and social care services
1.1. Explain the key factors that drive change in health and social care services
1.2. Assess the challenges that key factors of change brings to health and social care services

LO2 Be able to evaluate recent
changes in health and social care services
2.1. Devise a strategy and criteria for measuring recent changes in health and social care
2.2. Measure the impact of recent changes on health and social care services against set criteria
2.3. Evaluate the overall impact of recent changes in health and social care
2.4. Propose appropriate service responses to recent changes in health and social care services

LO3 Understand the principles of change management
3.1. Explain the key principles of change management
3.2. Explain how changes in health and social care are planned
3.3. Assess how to monitor recent changes in health and social care services
-Make effective judgments made and complex problems with more than one variable have been explored when you Measure the impact of recent changes in the organisation against set criteria and explain the key principles of change management in your chosen organization LO 2.2 and 3.2

-Use Relevant theories, methods and techniques have been applied when you explain the key factors that drive change in the health and social care organisation and explain the key principles of change management that can be applied when managing change in the organisation-1.1 and 3.1

-appropriate structure approach and range of sources of information has been used when applying your chosen case study to your answers in each of the Assessment Criteria in Section A, B and C.

-conclusions have been arrived at through synthesis of ideas and justified when you evaluate the overall impact of recent changes in health and social care – 2.3.

-demonstrated your own autonomy / independence of thought and Substantial activities, projects or investigations have been planned, managed and organised whe

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Compelling correspondence is essential to the achievement all things considered but since of the changing idea of the present working environments, successful correspondence turns out to be more troublesome, and because of the numerous impediments that will permit beneficiaries to acknowledge the plan of the sender It is restricted. Misguided judgments.In spite of the fact that correspondence inside the association is rarely completely open, numerous straightforward arrangements can be executed to advance the effect of these hindrances.

Concerning specific contextual analysis, two significant correspondence standards, correspondence channel determination and commotion are self-evident. This course presents the standards of correspondence, the act of general correspondence, and different speculations to all the more likely comprehend the correspondence exchanges experienced in regular daily existence. The standards and practices that you learn in this course give the premise to additionally learning and correspondence.

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This course starts with an outline of the correspondence cycle, the method of reasoning and hypothesis. In resulting modules of the course, we will look at explicit use of relational connections in close to home and expert life. These incorporate relational correspondence, bunch correspondence and dynamic, authoritative correspondence in the work environment or relational correspondence. Rule of Business Communication In request to make correspondence viable, it is important to follow a few rules and standards. Seven of them are fundamental and applicable, and these are clear, finished, brief, obliging, right, thought to be, concrete. These standards are frequently called 7C for business correspondence. The subtleties of these correspondence standards are examined underneath: Politeness Principle: When conveying, we should build up a cordial relationship with every individual who sends data to us.

To be inviting and polite is indistinguishable, and politeness requires an insightful and amicable activity against others. Axioms are notable that gracious “pay of graciousness is the main thing to win everything”. Correspondence staff ought to consistently remember this. The accompanying standards may assist with improving courtesy:Preliminary considering correspondence with family All glad families have the mystery of progress. This achievement originates from a strong establishment of closeness and closeness. Indeed, through private correspondence these cozy family connections become all the more intently. Correspondence is the foundation of different affiliations, building solid partners of obedient devotion, improving family way of life, and assisting with accomplishing satisfaction (Gosche, p. 1). In any case, so as to keep up an amicable relationship, a few families experienced tumultuous encounters. Correspondence in the family is an intricate and alluring marvel. Correspondence between families isn’t restricted to single messages between families or verbal correspondence.

It is a unique cycle that oversees force, closeness and limits, cohesiveness and flexibility of route frameworks, and makes pictures, topics, stories, ceremonies, rules, jobs, making implications, making a feeling of family life An intelligent cycle that makes a model. This model has passed ages. Notwithstanding the view as a family and family automatic framework, one of the greatest exploration establishments in between family correspondence centers around a family correspondence model. Family correspondence model (FCP) hypothesis clarifies why families impart in their own specific manner dependent on one another ‘s psychological direction. Early FCP research established in media research is keen on how families handle broad communications data. Family correspondence was perceived as an exceptional scholastic exploration field by the National Communications Association in 1989. Family correspondence researchers were at first impacted by family research, social brain science, and relational hypothesis, before long built up the hypothesis and began research in a family framework zeroed in on a significant job. Until 2001, the primary issue of the Family Communication Research Journal, Family Communication Magazine, was given. Family correspondence is more than the field of correspondence analysts in the family. Examination on family correspondence is normally done by individuals in brain science, humanism, and family research, to give some examples models. However, as the popular family correspondence researcher Leslie Baxter stated, it is the focal point of this intelligent semantic creation measure making the grant of family correspondence special. In the field of in-home correspondence, correspondence is normally not founded on autonomous messages from one sender to one beneficiary, yet dependent on the dynamic interdependency of data shared among families It is conceptualized. The focal point of this methodology is on the shared trait of semantic development inside family frameworks. As such, producing doesn’t happen in vacuum, however it happens in a wide scope of ages and social exchange.

Standards are rules end up being followed when performing work to agree to a given objective. Hierarchical achievement relies significantly upon compelling correspondence. So as to successfully impart, it is important to follow a few standards and rules. Coming up next are rules to guarantee powerful correspondence: clearness: lucidity of data is a significant guideline of correspondence. For beneficiaries to know the message plainly, the messages ought to be sorted out in a basic language. To guarantee that beneficiaries can without much of a stretch comprehend the importance of the message, the sender needs to impart unmistakably and unhesitatingly so the beneficiary can plainly and unquestionably comprehend the data.>

Facilitating Change in Health and Social Care

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