Feelings about this class
Reflection can help one understand more fully their learning process, identify strengths and shortcomings, and
develop strategies for improvement. For this reflective exercise, please do the following:
Create a Word document with your name at the top. Then respond to the following statements (number each
item as indicated).
1. Discuss the concerns you had coming into this course with regard to your communication skills.
a) What did you feel you are good at?
b) What did you feel you needed most to improve upon?
2. Upon finishing the course, have these perceptions changed?
3. What is the most important thing you have learned about communication that can positively impact your
job/career and how?
Advanced Business Communications is the course I'm taking
Book : Business Communications Today—14th Ed (2017)
ISBN: 9789353062682