Select a complex process from your personal life or work. Use Microsoft® [email protected] or other software including Vizio, Word, etc to create a flowchart of the as-is process. Define metrics and measure the current process. Use process improvement techniques to improve the process. Use [email protected] [email protected] or other software such as Vizio, Word, etc. to create an improved process flowchart. Use judgmental forecasting, which is your professional judgement, to ascertain how the future process will perform according to your metrics. Develop a 525-word executive summary in which you describe your process improvement project (including the as-is process flowchart and the improved process flowchart).