FMCG company
Sample Solution
Maintaining Motivation and Resolving Conflict in a New Product Launch Team
As a leader in a cross-functional team tasked with launching a new FMCG product variant, fostering a motivated and conflict-free environment is crucial for success. Here are two ground rules and conflict management strategies I would implement:
Ground Rules:
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Respectful Communication: All team members will be expected to communicate with respect, actively listening and acknowledging different perspectives. This includes avoiding interruptions, personal attacks, and maintaining a professional tone. This rule ensures everyone feels comfortable contributing and valued within the group.
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Shared Ownership and Accountability: We will establish shared ownership of the project and hold each other accountable for our individual contributions. This involves setting clear deadlines and expectations, collaborating on problem-solving, and acknowledging both individual and collective achievements. This fosters a sense of responsibility and commitment to the team's success.
Conflict Management Strategies:
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Active Listening and Empathy: When conflicts arise, I will encourage active listening. This involves allowing individuals to fully express their concerns without interruption, while I paraphrase and acknowledge their feelings. This demonstrates empathy and creates a space for understanding the root cause of the conflict.
Full Answer Section
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Collaborative Problem-Solving: Once the issue is understood, I will facilitate a collaborative problem-solving approach. This involves brainstorming solutions together, evaluating options based on feasibility and team objectives, and ultimately reaching a consensus-driven decision. This fosters a sense of collaboration and empowers team members to find solutions they can all support.
By establishing these ground rules and proactively managing any conflicts that may arise, we can create a motivated and collaborative team environment. This will enable each member to contribute their unique skills and perspectives, ultimately leading to a successful new product launch for the FMCG company.
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