Gamified Software to Support the Design of service

Write a literature review about the research question of their choice. The review should reference scholarly secondary sources that are relevant to the chosen research topic. The objective of this assignment is to present the reader of the literature review with a critical review of the research related to the chosen topic and to highlight the gaps in the literature, which justify the focus of the research topic. Submission must include review of content, theories, methodology and conclusions made in the secondary sources. Further details will be given in class.
Title :Gamified Software to Support the Design of service Business Innovation modules in achieving Key performance indicator in private company
Topic : What is the value added to a private company about the implementation of the gamification to achieve key performance indicators in a private company? This topic is significant as the game thinking is bring to businesses and aimed to engage, motivate, coach, increase business result. clarity, monitor, celebrate, share all objective but since most employees in private company follow the traditional approach to achieve businesses objective. Quantitative Question: To what extent has the gamification in private company achieve the operation excellent? Hypothesis: Gamification affects achieving key performance indicator by increasing productivity, enjoyment, engagement, efficiency to accomplish strategy in private company in the short term.
Annotated bibliography :
Gamified Software to Support the Design of service Business Innovation modules in achieving Key performance indicator in private company COLLAPSE Annotated bibliography
1-Dulskaia, I., Bellini, F., Zabal, R., Garcia Panella, 0., and D’Ascenzo, F. (2017). Gamification as an instrument for organizational behavior change during the meeting: case study «ROBATIEMPOS». Proceedings of the International Conference on Business Excellence 11, 1, 359-367, Available From De Gruyter – Sciendo [Accessed 25 February 2019]