- Consider Exhibit 10 on page 22 of the case. Does it include the factors you consider most important in the selection process? Which factors would you be inclined to weight most heavily?
- Based on the information in the case, which provider would you select (and why)? How would you summarize for senior executives the reasons for your choice (in 2 minutes or less)?
- What is your overall assessment of Harley’s approach to enterprise software selection? What (if anything) would you have done differently?
Case Flash Forward Questions
- What information systems and technology, if any, would you recommend for HDMC to help achieve the goals in its 10 Year Plan?
- Would you make a personal investment in Harley-Davidson? Why or why not?