HR Policy
Analyze the relationship between effective Human Resources strategies and organizational outcomes.
Scenario
You are the vice president of HR of a publicly-traded organization. This organization currently follows one specific market differentiator and has for a decade. However, the CEO is cognizant of market changes and wants to run a pilot study in which one of the business units focus on a different market differentiator. He has asked you to help build the necessary tools required to shift the culture of this business unit from the old market differentiator to the new one. In order to do this, you will need to create new HR policies that are markedly different from the ones currently in place supporting the current market differentiator.
Instructions
As part of the needed research and background information, you need to write the new HR policies, identify which is the current market differentiator of the organization, and then select a second differentiator that could be the new focus of the business unit that has been chosen.
Write a draft HR policy that you can present to the CEO on hours of work and attendance reflective of each market differentiator you have picked. Your policy must contain the following elements:
Introductory information about the market differentiator
Purpose
Scope
Definitions
Policy Statement
2-3 narrative paragraphs explaining how this policy supports the market differentiator
Provide supporting references
Sample Solution
Current Market Differentiator The current market differentiator of the organization is its focus on customer service. The organization has a long history of providing excellent customer service, and this has been a key factor in its success. The organization's HR policies are designed to support this focus on customer service. For example, the organization has a strong emphasis on employee training, and it provides employees with opportunities to learn about customer service best practices. The organization also has a performance management system that rewards employees for providing excellent customer service.Full Answer Section
New Market Differentiator The new market differentiator that could be the focus of the business unit is innovation. The organization could focus on developing new products and services, or it could focus on finding new ways to improve its existing products and services. The organization would need to create new HR policies that support this focus on innovation. For example, the organization could create a culture of experimentation, and it could provide employees with opportunities to take risks and try new things. The organization could also create a reward system that rewards employees for their innovative contributions. New HR Policies The following are some new HR policies that could be created to support a focus on innovation:- A culture of experimentation: The organization could create a culture of experimentation by encouraging employees to take risks and try new things. This could be done by providing employees with opportunities to work on experimental projects, or by rewarding employees for their innovative contributions.
- Opportunities for risk-taking: The organization could provide employees with opportunities to take risks by giving them the freedom to experiment and fail. This could be done by creating a safe environment where employees are not afraid to make mistakes.
- Rewards for innovation: The organization could reward employees for their innovative contributions by giving them financial rewards, promotions, or public recognition. This would help to incentivize employees to come up with new ideas and solutions.