improve the effectiveness of an actual work organization
Order Description
You are an organizational consultant hired to help improve the effectiveness of an actual work
organization that you are highly familiar with (For those without work experience, interview a
relative, friend or classmate to obtain the necessary information). The organization can be a
publicly or privately run business, government or non-profit agency, located within or outside of
Canada. For a large-sized organization, you may focus on one unit of it (i.e., a specific division,
department or retail store outlet/location). First, briefly describe the organization in terms of its
mission and objectives, brief description of the workers’ jobs, and the overall structure and
organizational culture. Next, describe the problems faced in terms of their symptoms (overt
behaviors such as high absenteeism or tardiness) and the underlying causes (e.g., poor motivation
or interpersonal conflict among coworkers). Last, propose specific, concrete solutions that
address the symptoms and causes to improve the organization’s performance and productivity.
The problem diagnosis and solution proposal must draw specifically upon the concepts and
theories of OB as covered in the course. You are encouraged (but not required) to use outside
books, magazine and journal articles, and/or web-links to justify and support your position.
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