Knowledge Management

Knowledge Management Abracadabra – Human Capital Audit Background Abracadabra is a small training company established in 2008. It delivers training and coaching primarily to the corporate sector throughout Europe. There are two Directors: Alena (who generally deals with clients and marketing) and Benny (who manages the staff and the delivery of the services). In addition, there are five other administrative staff: •    Cookie, the sales manager •    Deepika, responsible for scheduling and project administration •    Emilia, the accountant •    Fernando, responsible for technology and infrastructure •    Gerry, the ‘factotum’, who does anything / everything else required (eg: travel arrangements, photocopying etc) Trainers / consultants are employed on a daily basis at a daily rate, depending on the project requested by the client. There is a database of 50 such trainers/consultants. You have been invited to work with Abracadabra for a few months as an intern. One of the tasks you have been given is to assess the Human Capital of the company and make any recommendations you see fit …. Information provided by Emilia In reply to your questions, Emilia the accountant provides you with the following information: Item    Euros / Number    Comments Average salary for admin staff    €25,000    Per year each. Excludes Social security of 20% Average paid to Directors    €50,000    Per year each. They seldom do any training / consultancy themselves except in emergencies Average paid to Trainers/Consultants    €500    Per day, excluding preparation and travel Average paid for preparation / travel days to trainers    200    Per day. Preparation is calculated at ½ day per full day’s training. ‘Travel’ is for any project outside the home city, and trainers are paid one day on each side of a delivery project. Average fee charged per day’s training / consultancy    €1,000    Preparation is included in this price, but travel is invoiced separately / additionally Number of training days sold last year    3,000    These were the actual days invoiced to clients Number of travel / preparation days    800    Days in addition to the training days Rental payments on the building, equipment, IT etc     €500,000    The fixed overheads Additional running costs    €200,000    Covers variable costs (of projects), such as marketing, photocopying, books etc Training staff turnover    10    New staff recruited per year to replace leavers or add to the database Admin staff turnover    2    Per year – there have been 5 admin staff and it is not expected to increase this number Corporate Tax    20%    On profits Questions arising 1.    What other information might you require to conduct your audit? 2.    What are the total costs of employment? 3.    What is the HEVA? 4.    What recommendations would you make? Why? PLACE THIS ORDER OR A SIMILAR ORDER WITH US TODAY AND GET AN AMAZING DISCOUNT :)