The Vice President of operations recently were promoted you and moved you to a new branch office where the morale among employees is low and performance is poor. Of the five employees, Amani has the most tenure with six years. Amani seems to have the lowest morale and is not motivated to do the work, although quite capable to do it successfully. Bassmah has been with the company for four years and has not mastered the new software and is performing at a low level even 3 months after being trained on the software. Hadeel also has four years with the company and Rawan has two years. Hadeel and Rawan are responsible for client contact and while in the past were working well together on reaching out to clients, now there are conflicts and low morale. Samah has been with the company just 3 months and does not understand what is expected on the job and is contemplating leaving for another job.
Approach the case as a manager well versed in situational leadership. ● Explain situational leadership to your Vice President. ● Determine the readiness level of each employee and explain your reasoning.
● Determine the appropriate leader behavior to match the employee level and explain your reasoning. ● Develop a plan of action as to how you will lead each person to higher performance and morale, and explain it to your Vice President.
● Write an essay that includes an introduction paragraph, the essay’s body, and a conclusion paragraph to address the assignment’s guide questions. Do not address the questions using a question and answer format.