Notes: A confrontation takes place in the break room between male and female dispatchers because one feels another has been unnecessarily intruding upon calls handled by the first party. The discussion begins to get heated, and the male dispatcher, red-faced and angry, looms over the female and screams, "Well if you knew what you were doing, I wouldn't have to intervene." The female dispatcher in tears turns to you and states, "That's it. I'm filing a harassment claim against you. You're a witness to the threats and abuse I have to put up with. You'll support me on this, won't you?" Please describe from an employee’s point of view first the most un-professional ways of handling this situation and second the most professional ways of handling this situation. Now from the supervisor’s point of view first the most un-professional ways of handling this situation and second the most professional ways of handling this situation.