Leading Organizational Change

  Read Spector Chapter 3 (attached) and mini-case““Managing Transformation at National Computer Operations” on page 70 of the text. Using the case study format (attached), write a brief case analysis that considers the following questions: Prepare an implementation plan for change that would enable Gar Finnvold to create a fully competitive computer service within two years. Also, consider how could Finnvold conduct an organizational diagnosis that would lead off his implementation? Be specific about how he could ensure mutual engagement.