Lean Six Sigma” by Donna C.S. Summers (Pearson)
Please answer any 5 of the 8 questions, each question is worth 20pts. Question 1 is mandatory, I want all students to answer accordingly. The remaining questions, 2
thru 8, please pick any 4 of those remaining 7 to achieve full credit. Answers for each question can be drawn from in class lectures, take home presentations, book
readings and out of class research. Answers are essay in format, so I’m looking for the why’s and the how’s vs. simple definitions. Demonstrate what the real world
examples would be, how can this be applied in your personal work / student environment. The more detail the better. Remember, you’re trying to demonstrate to me that
you understand these concepts and this will translate into more successful results once you begin to implement in your workplace.
Examinations are to be “take-home” and will be handed-out one week prior to the due date. Examinations are to be completed on an individual basis. Plagiarism will not
be tolerated, and is subject to a failing grade in the course. Proper credit must be given to all works cited. Students found cheating on examinations will be dealt
with as outlined by university policy.
1- This course has seen a natural transition since inception. Students originally were working full time and taking classes part time, to now full time students only a
few working outside of class, a more traditional student base. With that said, how could we improve this class going forward? Could it be provided on line, or perhaps
a hybrid combination of both on site and on line? What would you do to improve the course effectiveness? What specific suggestions would you recommend?
2-What are the 5 S’s? What do they mean? What is the importance of 5 S in relationship to the other Lean Tools? What are some of the expected benefits / traps of 5 S?
3-What are the 8 forms of waste? What do they mean / how do you identify them? What is value add versus non value added? Why is it so important to understand them?
What was the value added time in the Joe’s Garage example?
4-What is Value Stream Mapping? What is the importance of VSM in relationship to the other Lean Tools? What are some of the expected benefits / traps of VSM? What was
the TAKT time of Highland Manufacturing Co. / why do we need to know what the TAKT time was?
5-The book explains Process Performance Measures, what are they? What is the difference between process and results measures? Give 1-2 examples of each? Why is an
effective performance measurement system necessary? Give a personal example, such as a doctors appointment / course registration etc.?
6-What does Lean Manufacturing try to accomplish? How? Why? Where? When? What message don’t we want Lean to represent, Why? Why is visual management so important?
Provide 3 examples from your personal experiences and what would occur if they did not exist?
7-At what level within the organization do we want to perform a VSM at, why? What was the PQ/PR Chart? What is its relevance?
8-What is process for performing a Single Minute Exchange of Dies (SMED)? What are the two types of time, what is the goal? What are some of the pitfalls of setup?
What should the ideal setup time take? What are some of the other Lean tools available to implement a successful SMED Kaizen / why?
