Identify a problem affecting your organization or community and provided
background information. In this second component of your course project, synthesize research and practice
to build a deeper understanding of the problem through a review of peer-reviewed journal articles. This
information will assist in the development of a theoretical framework for the identified problem. As part of
your literature review, evaluate the effectiveness of the research in explaining the problem from the
perspective of a public service organization.
In your assignment, be sure to address the following critical elements that align with the grading criteria:
• Examine through scholarly support from the literature the impacts of diversity, ethics, and cultural
competency on the decision-making process related to your selected problem…
• Evaluate the aspects of effective communication styles as applied to individual and group collaboration.
• Analyze current (published within the past 3–5 years), relevant, peer-reviewed academic research articles
that examine the identified elements.