managing organizational change
Exercises: (10 points each)
How would you describe the role of the OD professional? What skills are necessary for an OD practitioner?
Identify and explain the various interventions used in the OD process.
What is Appreciative Inquiry and how is it used in the OD process?
Identify and explain the various barriers to change.
Professional Development: (20 points each)
Page 353, Case Study 17-4 (“City Hospital”)
Page 366-8, Case Study 18-1 (Organizational and Cultural Change for Providing Safe Patient Care”)