Order Description
Read the “Memorial Hospital” case study in Chapter 4 of your text. In a three- to four-page paper, respond to the guided response below. • Discuss ways that a hospital might measure quality. Be sure to explain your reasoning. • Explain the potential costs and failures of quality for Memorial Hospital and discuss how each can be measured. • Discuss ideas or techniques from TQM that Janice could use to help Memorial focus on providing quality health care. • Analyze the methods Memorial could use to assess the quality of health care it is providing.
