MGT 401 LEADERSHIP AND CHANGE M4C-MANAGING ORGANIZATIONAL CHANGE
MANAGING ORGANIZATIONAL CHANGE
Few people have as big shoes to fill as the new CEO of Microsoft, Satya Nadella. As the new CEO of one of the world’s most profitable corporations, Nadella is under
pressure to continue the legacy of Microsoft’s legendary founder, Bill Gates. While Microsoft was once considered a highly innovative and cutting-edge technology
company, in this rapidly changing world they are now in danger of being upstaged by newer and trendier technology companies.
While Microsoft is still a leader in operating system technologies, they are struggling to compete in the new world of smartphones and mobile applications. In order to
better compete with companies such as Apple and Samsung, they have recently purchased Nokia with the idea that this will give them a better foothold in the smartphone
market. But to make this merger successful in overcoming fierce competitors in the smartphone market, major organizational changes, including possible lay-offs and
restructuring, will be necessary.
Do some reading about Nadella and the challenges he will face in managing the merger with Nokia. Also, review the background materials on organizational change and pay
close attention to models such as the Lewin three-step model, Kotter’s eight steps, and the five steps involved in action research. Use the readings to come up with
some recommended steps that you think Nadella should take to manage the necessary organizational changes that Microsoft will need.
In addition to the background materials about organizational change, read these articles and do some of your own research on Nadella as well: ALL BACKGROUND MATERIAL
AS ATTACHMENTS AS WELL AS THE BELOW:
Ovide, S. (2014, Jul 10). Microsoft CEO Nadella hints at organizational changes; chief asks top staff to simplify operations; defends xbox business. Wall Street
Journal (Online) [Ebrary]
Cousineau, S. (2014, Feb 05). Nadella saddled with predecessors’ missteps. The Globe and Mail, Toronto, Ontario [ProQuest]
Waters, R. (2014). Microsoft’s Nadella faces handset dilemma. FT.Com [ProQuest]
Once you are finished with your reading and research, write a 3 page paper addressing the following issues:
Choose one of the three main organizational change models presented in the background materials that you think would be most useful for Nadella – the Lewin model,
Kotter’s eight steps, or the five steps in action research.
Explain why you think this approach would be the best for Microsoft given the changes necessary to manage the merger with Nokia and other challenges Microsoft faces.
Explain your reasoning for this choice.
Come up with a specific step-by-step plan for implementing change, and use the model you chose in Part 1 as part of the plan.
Do not just explain the model in general terms; be as specific as you can regarding the steps you think Nadella should take to implement organizational change and
overcome resistance to these changes.
Follow the assignment instructions closely and follow all steps listed in the instructions.
Stay focused on the precise assignment questions. Don’t go off on tangents or devote a lot of space to general background materials.
List supporting references and cite sources in proper format.
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