Needs-based motivational theories

Sample Solution

Of the four motivation theories you mentioned, I think the Two-Factor theory is the best for describing human behavior in the workplace. This is because it is based on the idea that people are motivated by both intrinsic and extrinsic factors. Intrinsic factors are those that come from within the individual, such as the need for achievement and the need for growth. Extrinsic factors are those that come from outside the individual, such as salary and working conditions.

Full Answer Section

The Two-Factor theory suggests that intrinsic factors are more powerful motivators than extrinsic factors. This is because intrinsic factors satisfy higher-level needs, such as the need for achievement and the need for growth. Extrinsic factors, on the other hand, only satisfy lower-level needs, such as the need for salary and working conditions.

In the case of the Information Systems operations area, it seems that the performance goals are set too high. This is likely leading to dissatisfaction among the employees, as they are not able to meet the goals. This dissatisfaction is likely to be a demotivating factor, as it is not satisfying the employees' higher-level needs.

To improve motivation in this department, it would be helpful to focus on increasing the intrinsic factors that motivate employees. This could be done by setting more achievable goals, providing more opportunities for growth and development, and giving employees more autonomy and responsibility.

It would also be helpful to address any extrinsic factors that are causing dissatisfaction, such as salary or working conditions. However, it is important to remember that intrinsic factors are more powerful motivators than extrinsic factors. Therefore, the focus should be on increasing the intrinsic factors that motivate employees.

Here are some specific examples of how the Two-Factor theory could be applied to the Information Systems operations area:

• Set more achievable goals: The performance goals should be challenging but achievable. If the goals are too easy, employees will not be motivated to try their best. If the goals are too difficult, employees will become discouraged and give up.
• Provide more opportunities for growth and development: Employees need to feel like they are growing and developing in their jobs. This could be done by providing them with opportunities for training, education, and new challenges.
• Give employees more autonomy and responsibility: Employees need to feel like they have some control over their work. This could be done by giving them more autonomy in setting their own goals, making decisions, and solving problems.

By focusing on these factors, it is possible to improve motivation in the Information Systems operations area and improve performance.

Here are some additional thoughts on the other theories you mentioned:

• Maslow's hierarchy of needs: This theory is a bit outdated and does not take into account the fact that people's needs can change over time. However, it can still be helpful to understand the basic needs that people have, such as the need for food, water, and shelter.
• ERG theory: This theory is a revision of Maslow's hierarchy of needs. It is more concise and easier to understand. However, it is not as well-supported by research as the Two-Factor theory.
• Acquired needs theory: This theory is based on the idea that people's needs are learned. It is not as widely accepted as the Two-Factor theory, but it can be helpful to understand the different needs that people have.

Ultimately, the best way to motivate employees is to understand their individual needs and motivations. By understanding what motivates people, it is possible to create a workplace that is more satisfying and productive.