Operations and supply-chain management perspective

From an operations and supply-chain management perspective, the first major decision that you have to make is to determine the organizational boundaries of your firm. Identify an international business. What countries does this business operate in? What goods and services does this organization buy via outsourcing? Give some examples. Why is outsourcing the best method for production? What goods and services does this organization produce in-house? Give some examples. Why is in-house the best method for production? Where are some of the major production facilities for this organization? Are they located domestically or globally?

Sample Solution

       

International Business Example: Nike

1. Countries of Operation: Nike operates in over 170 countries worldwide, with major markets including the United States, China, Europe, and Japan.

2. Outsourced Goods and Services:

  • Manufacturing: Nike outsources most of its footwear and apparel manufacturing to factories in countries like Vietnam, China, Indonesia, and Bangladesh. This allows them to:

    • Reduce labor costs: Production costs are often lower in these countries due to factors like lower wages and government incentives.
    • Increase flexibility: Outsourcing enables Nike to adapt to fluctuating demand and production needs more readily.
    • Focus on core competencies: By outsourcing manufacturing, Nike can focus on its strengths in design, research, marketing, and brand development.
  • Logistics: Nike often outsources logistics and transportation to third-party companies to manage the complex process of moving goods around the globe efficiently.

3. In-House Goods and Services:

  • Research and Development: Nike invests heavily in research and development (R&D) to stay ahead of the competition in terms of innovation and design. This includes developing new materials, technologies, and footwear designs.
  • Marketing and Branding: Nike maintains in-house control over its marketing and branding efforts to ensure consistency and effectiveness across all markets. This allows them to maintain a strong global brand image.
  • Retail: While Nike operates some of its own retail stores, they also partner with franchisees and other retailers to sell their products. This allows them to reach a wider customer base and maintain a presence in key markets.

Full Answer Section

       

4. Major Production Facilities:

  • The majority of Nike's production facilities are located globally, primarily in the aforementioned countries like Vietnam and China. However, they do maintain some in-house production facilities closer to their headquarters in the United States for specific purposes like prototyping and testing new designs.

Choosing Between In-House and Outsourced Production:

The choice between in-house and outsourced production depends on various factors, including:

  • Cost: Outsourcing can offer significant cost advantages, especially for labor-intensive goods.
  • Flexibility: Outsourcing often provides greater flexibility in scaling production up or down based on demand.
  • Quality control: Maintaining consistent quality can be challenging when outsourcing, requiring robust quality control measures.
  • Control: In-house production offers greater control over the entire production process, ensuring quality and brand consistency.
  • Expertise: Certain specialized skills or technologies may be best kept in-house to maintain a competitive edge.

Nike's strategy demonstrates the complex balancing act of leveraging the advantages of both in-house and outsourced production to optimize efficiency, cost, and brand control across its global operations.

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