You have been appointed as new Operations Manager of an established medical clinic house with several clinics both in Malta and Gozo. T. previous management was all run under the CEO but due to the size of operations, it was decided at board level to employ an Operations Manager.
Please present a repo, on your findings after analysing the current setup, giving short term, medium term and long term actions to reach the board's target (KPI). Also present a short executive summary to be presented to the board in the form of a Power Point Presentation.