Organisational change management

The following post has two assignments namely;

1.Organisational change management

1: How and why do wicked problems occur during the implantation of structural change?
1,000 words

2: How and why does resistance to change both undermine and enable organizational change?

1,000 words

3: How and why is change leadership characterised by complexity, uncertainty and paradox?

1,000 words

2.Metrics

Develop a listing of what you believe are the most important metrics for operations managers. How
does each metric support the overall financial performance of the organization? What data would be used to support this metric and how would you ensure that
the data are of sufficient quality? How does data analytics support your metrics?