Organizational Communication

Sample Solution

Four approaches of organization communication:

1. Communication as information transfer: This approach views communication as a process of sending and receiving messages. The goal is to ensure that messages are accurate and complete, and that they are received and understood by the intended recipient. This approach is often used in formal settings, such as when giving instructions or providing updates.

2. Communication as transactional process: This approach views communication as a two-way process in which people exchange messages to achieve their goals. It emphasizes the importance of feedback and interaction in ensuring that communication is effective. This approach is often used in informal settings, such as when collaborating on a project or resolving a conflict.

Full Answer Section

1. Communication as strategic control: This approach views communication as a tool that can be used to influence and control others. It is often used by leaders to motivate and direct their employees, or by organizations to promote their products or services. This approach can be effective in achieving short-term goals, but it is important to use it carefully to avoid alienating or demotivating people.
2. Communication as a balance of creativity and constraint: This approach views communication as a process that is both creative and constrained. On the one hand, people use communication to express their ideas and creativity. On the other hand, communication is also constrained by factors such as organizational culture, social norms, and the law. This approach is important for understanding how communication shapes and is shaped by the organizations in which we work.

Three organizational perspectives:

1. Classical management: This perspective sees organizations as machines that need to be efficiently managed. It emphasizes the importance of planning, organizing, and controlling to achieve organizational goals. Classical management theories often view employees as interchangeable cogs in the machine.
2. Human relations: This perspective sees organizations as social systems in which human relationships are important. It emphasizes the importance of employee motivation and satisfaction in achieving organizational goals. Human relations theories often view employees as individuals with unique needs and desires.
3. Human resources: This perspective sees employees as valuable assets that should be invested in and developed. It emphasizes the importance of training, development, and career planning in helping employees reach their full potential. Human resources theories often view employees as partners in achieving organizational goals.

Comparison and contrast of approaches and perspectives:

The four approaches to organizational communication and the three organizational perspectives can be compared and contrasted in a number of ways.

• Approaches to communication: The communication as information transfer approach is most aligned with the classical management perspective. This is because both approaches emphasize the importance of efficiency and control. The communication as transactional process approach is most aligned with the human relations perspective. This is because both approaches emphasize the importance of human relationships and interaction. The communication as strategic control approach can be aligned with any of the three perspectives, depending on how it is used. The communication as a balance of creativity and constraint approach is most aligned with the human resources perspective. This is because both approaches recognize the importance of both creativity and constraint in the workplace.
• Perspectives on organizations: The classical management perspective is the most traditional of the three perspectives. It focuses on the efficiency and control of organizations, and it often views employees as interchangeable cogs in the machine. The human relations perspective is more focused on the human element of organizations. It emphasizes the importance of employee motivation and satisfaction, and it views employees as individuals with unique needs and desires. The human resources perspective is the most modern of the three perspectives. It sees employees as valuable assets that should be invested in and developed.

Application to personal and professional lives:

The four approaches to organizational communication and the three organizational perspectives can be applied to a variety of situations in our personal and professional lives.

For example, the communication as information transfer approach can be used when giving instructions to our children or when writing a report for our boss. The communication as transactional process approach can be used when collaborating on a project with a friend or colleague, or when resolving a conflict with our spouse. The communication as strategic control approach can be used when giving a presentation to a client or when negotiating our salary. The communication as a balance of creativity and constraint approach can be used when writing a poem or designing a new product.

The three organizational perspectives can also be applied to a variety of situations in our personal and professional lives. For example, the classical management perspective can be used when planning a family vacation or managing a team of employees. The human relations perspective can be used when building relationships with our friends and colleagues, or when motivating our children to do their homework. The human resources perspective can be used when setting personal development goals or when developing a training program for employees.

Overall, the four approaches to organizational communication and the three organizational perspectives provide us with a variety of tools and frameworks for understanding and communicating effectively in the workplace and in our personal lives.