Describe the organizational culture of a large company like Amazon, Apple, or Disney that everyone knows. Use Schein’s four layers of culture, as presented in the lesson this week, to explain each element of the company you chose.
Organizational culture of a large company like Amazon, Apple, or Disney that everyone knows
Sample Answer
Let's delve into the organizational culture of Amazon, using Schein's four layers of culture. Amazon is known for its distinctive and often intense work environment, which can be understood by examining its various cultural layers.
1. Artifacts (Visible Organizational Structures and Processes)
Artifacts are the most visible and tangible manifestations of an organization's culture. For Amazon, these are immediately apparent:
Relentless Customer Focus: This is perhaps Amazon's most prominent artifact. Their website, app, and services are all designed for customer convenience and satisfaction. One-click ordering, rapid delivery options (Prime, same-day), easy returns, and personalized recommendations all reflect this core value. 📦