write a literature review for Organizational Effectiveness for the follow seven journal articles within 7 pages with a short introduction and/or conclusion (no more than 200 words total)
If you do not find the paper elsewhere, please email me to send you the paper
SCHELLINCK, T. & BROOKS, M. R. 2016. Developing an instrument to assess seaport effectiveness in service delivery. International Journal of Logistics Research and Applications, 19, 143-157.
BROOKS, M. R. & SCHELLINCK, T. 2015. Measuring port effectiveness: what really determines cargo interests’ evaluations of port service delivery? Maritime Policy & Management, 42, 699.
SCHELLINCK, T. & BROOKS, M. R. 2014. Improving port effectiveness through determinance/performance gap analysis. Maritime Policy & Management, 41, 328-345.
BROOKS, M. R., SCHELLINCK, T. & PALLIS, A. A. 2011. A systematic approach for evaluating port effectiveness. Maritime Policy & Management, 38, 315-334.
CETIN, C. K. & CERIT, A. G. 2010. Organizational effectiveness at seaports: a systems approach. Maritime Policy & Management, 37, 195-219.
SAYAREH, J. 2007. Benefits of regular organisational effectiveness (OE) assessment in seaport organisations. Proceedings of The International Association of Maritime Economics (IAME). Athens, Greece.
SAYAREH, J. A model for organisational effectiveness (oe) assessment in seaport organisations. IAME Annual Conference, 2009. 12-14.