Organizational Planning and Controlling

    1. Explain the importance of organizational planning. 2. Why don’t employees often see their managers plan? How is this a somewhat “hidden” part of a manager’s role? 3. What is the importance of control within an organization? How is this related to planning? 4. Your text presents the traditional control model in Exhibit 17.14. https://openstax.org/books/principles-management/pages/17-6-employees-responses-to-planning a. Describe how a pizza delivery business might use standards and a control system to ensure that it is meeting customer expectations. b. Provide a specific example of a standard that the pizza delivery company might set, how it will monitor results, and then how it may take action based upon its evaluation of the results vs. the standards initially set. 5. What is Management by Objectives (MBO)? How can a manager integrate planning and goal setting into their work team?