Performance Management Plan
t’s Traci again. This week, I need you to develop a performance management framework to recommend to the client. You’ll need to make sure you address the following:
Alignment of the performance management framework to the organizational business strategy
Organizational performance philosophy
The job analysis process you will complete to identify the skills needed by employees
Methods used for measuring the employee’s skills
Process for addressing skill gaps
Approach for delivering effective performance feedback
Oh, and make sure to reference my communication with the client for any relevant information. I look forward to seeing what you develop.
Atwood and Allen Consulting
It is with great pleasure that I welcome you to our team. Atwood and Allen consulting is one of the leaders in business development and innovation and we are successful because of our team. It is with your help that we will continue to be a leader in our field, and I am excited to work with you.
Over the next several weeks, you will be given various tasks that you must complete for our clients. I have assigned you to three particular clients. Each of these clients is in a unique situation and, to give you a variety to work with, I have chosen a small-, medium-, and large-sized business. All of the businesses you will be working with are venturing into new territory and they need help with their HR policies and procedures.
I will be in communication with each of these clients and I will save my communications with them for you to use as a reference. Most, if not all, of the information you need to complete the tasks should be available in the communications, so make sure you check them carefully for any relevant and useful information.
Each week, you will be required to work with only one of the clients, although you may choose which client to work with. In the following weeks, you can either continue to work with the same client, or you can choose to work with the other clients. In some instances, however, you will need to work with a group to complete the task. Your team, however, will still have the freedom to choose which client to work with. I want you to have the freedom to work with the size and type of business that interests you, but I also want you to have the opportunity to be challenged by working with business sizes or types that may be more unfamiliar to you.
The choice is yours. No matter what, though, you’re going to gain some valuable experience and I’m happy you’re a part of our team. Now, let’s get to work!
Atwood and Allen Consulting
Video Chat with Bradley Stonefield
Traci: Hello, this is Traci Goldeman with Atwood and Allen Consulting. I wanted to take a minute to talk with you about your business. Just so you’re aware, I will be recording our communications over the next several weeks, including this video chat, and placing them in your file for my employees to use as a reference. Having said that, let’s get started. Why don’t you tell me a bit about you and your business?
Bradley: Sure, Traci. My name is Bradley Stonefield and I am opening a limousine service. I’m going to name it Landslide Limousines, and focus on providing first-class transportation. I’m really excited to be working with you as I get everything set up.
Traci: And what location are you looking at?
Bradley: I plan on opening in Austin, Texas.
Traci: What is your current location?
Bradley: That’s where I’m currently at.
Traci: OK, and how many employees do you have?
Bradley: Well, my goal is to have 25 employees within the first year, so that’s the number I’d like to use for any planning.
Traci: All right, we’ll keep that in mind. Now, the first thing I’d like to do is to address employment laws, so we can make sure you’re on the right track. I’ll have my employees work on identifying applicable laws as well as the consequences of noncompliance with those laws, then we’ll give you recommendations on how to be compliant. Once we have that, we’ll work on some other HR issues for you. Will that work?
Bradley: That sounds great, Traci! Thanks so much for your help, and I’ll look for that information from you.
Traci: OK, thank you for your time, and I will be in touch with you soon. Don’t hesitate to contact me if anything changes, or if you have any questions. Bye.