CHAPTER 8
1. What is communication?
1. Name 4 factors that affect how we speak:
2. Name 4 factors that affect how we hear what is said to us:
3. About ____________ percent of communication is nonverbal.
4. Give an example of the following therapeutic communication techniques:
A. Giving broad opening
B. Making observation
C. Focusing
D. Seeking clarification
5. Give an example of the following non-therapeutic communication techniques:
A. Giving reassurance
B. Giving advice
C. Requesting an explanation (“Why?”)
D. Introducing an unrelated topic
CHAPTER 25
6. Define “Mood”:
7. Define “Affect”:
CHAPTER 27
8. Define “Anxiety”:
9. How much anxiety is too much anxiety?
CHAPTER 26
11. “Bipolar Disorder”:
12. Define “Mania”:
CHAPTER 25
13. Define “Depression”:
CHAPTER 17
14. State one “Myth” and its corresponding “Fact” about suicide:
15. List 4 risk factors that if present, correlate with a higher incidence of suicide:
16. Define and list 4 “Protective Factors of Suicide”:
17. List 4 “Warning Signs” indicating a person is thinking about suicide:
18. Think about how you will feel when you have to ask a patient if they are thinking about suicide.
