Quality management (TQM) and Sigma Six quality programs to reduce defects in Auto Company

post your response to the following discussion topic.

In recent years, major auto companies such as Toyota had to recall millions of cars because of defects. Use the Internet to determine the reasons for these quality problems. How do you think these auto companies could effectively use business process engineering tools such as total quality management (TQM) and Sigma Six quality programs to reduce defects?