Quality Management;
Final Project (20%)
The objective of this project is to provide you with experience in applying the concepts
and methods of management to a real-world business opportunity.
Please note that Late Submissions will not be accepted and will also get you a failed grade on your paper.
You are to provide me with both a paper document for your research and a soft copy (on a CD). Don’t forget to add the names of the project and of the team members on the cover of the document and the CD) Assignments submitted by fax or email will not be accepted under any circumstances.
Your papers MUST RANGE between 10 to 20 pages double-spaced using Times New Roman Font (Size 12). It is recommended to have your text CLEAR and STRAIGHT TO THE POINT.
Marks Scheme: paper work (10 points);
Presentation (10 points: 2 on punctuality,4 on content, 2 on slides and 2 on Presentation skills)
Project requirements: Documentation Chapter-1 INTRODUCTION
Chapter-2 COMPANY’S PROFILE
Chapter-3 OBJECTIVES OF THE STUDY
Chapter: 4 RESEARCH METHODOLOGY
Chapter: 5 FINDINGS
Chapter: 6 ANALYSIS AND INTERPRETATION
Chapter: 7 CONCLUSIONS
Chapter: 8 BIBLIOGRAPHY
RESEARCH TOPICS LIST FOR spring SEMESTER
(Note: Please select fron the List of Topics)
1.Approaches to Quality Management
Discussed here six thought leaders who had a lasting impact on quality management practices throughout the world. These thought leaders are: Crosby, Deming, Feigenbaum, Ishikawa, Juran, and Taguchi.
2.Clothing & Product Safety
When it comes to clothing, one normally does not think that a clothing item can pose hazard, however, this presentation will address several hazards posed by children’s clothing and show ways to address them.
3.Consumer Product Safety
With proliferation of consumer products and retailers and increasing cross-border traffic in consumer products, one must be aware of safety risks posed by a variety of consumer products in order to avoid being hurt by unsafe consumer products. This presentation will discuss safety risks posed by various consumer products, how such risks are being addressed by the U. S. government the origins of Consumer Product safety legislation in the U.S.
4.Customer-Supplier Relations
This presentation covers various phases of customer-supplier relationships and their impact on quality.
5.From Product Quality to Business Excellence
Having better product quality than your competitor does not necessarily guarantee survival in business. This presentation shows how to use proven quality improvement approaches to move from excellent product quality to overall excellence in business operations in order to compete in increasingly globalized world we live in today.
6.How to Define Quality
Quality cannot be managed effectively unless you can define quality and get everyone in the company to agree to it and understand it. This presentation will expose you to different ways of thinking about quality and let you decide what definition suits best to your situation. This presentation will change the way you think about quality.
7.Implementing Supplier Quality Assistance Program
Quality of raw materials, parts, sub-assemblies, etc. received from suppliers has significant impact on the quality of the final product. This presentation addresses how to help your suppliers to improve their processes and process controls so that ultimately quality of what your make or sell improves and it reduces your cost of quality.
8.Introduction to Six Sigma
Six Sigma is ubiquitous today. One can hardly pick up a business publication today that does not have an item on Six Sigma. This presentation shows what Six Sigma is, explains the statistical principle behind it, and points out advantages of effective Six Sigma implementation
9.ISO 9000
This presentation explains ISO 9000 Quality Management System and its requirements for ISO 9000 certification or registration.
10.Procurement Practices and Customer Supplier Relations
Covers procurement culture drives customer-supplier relationships and its implications for quality management.
11.Quality and Profitability
This presentation shows the relationship between quality and profitability and dispels the myth that better quality costs more.
12.Quality Assurance (QA), Quality Control (QC), and Quality Management – Are
They all the Same?
This presentation explains what QA, QC, and Quality Management each mean and how they are different from each other, yet how they complement each other.
13.Quality Audits for Improved Performance
This presentation will show how auditing techniques can be applied to quality system to find areas for improvement. Discussed are principles of audit and good auditing techniques and practices.
14.Quality by Design
Quality can not be inspected in products or can not be put into products after products are made. This presentation will show how to take quality into consideration during design phase.
15.Quality Costs
There are two aspects of cost of quality. One is the cost of quality function and the other is the cost of poor quality. This presentation will show various elements of each aspects of cost of quality and how to calculate total quality costs.
16.Quality Function Deployment
This is a technique designed to help take into consideration customer requirements during design phase. This presentation will show how to use this technique to one’s advantage.
17.Quality Improvement in Manufacturing Environment
This presentation will show how to identify quality improvement project and get started.
18.Quality Improvement through Customer Satisfaction Measurement
This presentation will show how to use customer satisfaction or rather, customer dissatisfaction for quality improvement.
19. Quality Improvement through Traditional Approach
For those organizations that do not either manufacture or purchase by their own specifications, the best way to assure and improve product quality is through end item inspection and testing. Even when suppliers of such organizations build quality into products that they manufacture using Quality Function deployment (QFD), Taguchi approach, Statistical Process Control (SPC), In-Process Quality Control, etc. end item inspection and testing indicate how effective those quality measures are. This presentation discusses how to plan and manage end item inspection and testing.
20.Quality Management
This presentation will explain the discipline of quality management the same as financial management or marketing management.
21.Social Responsibility
Consumers today not only want good quality products but they do not want those products made by child labor and in unsafe environment. This presentation will discuss retailers’ and manufacturers’ response to increasing awareness about working conditions and efforts to improve them. Also, discussed here are various Social responsibility management Systems, such as SA 8000 (Social Accountability, International), WRAP (Worldwide Responsible Apparel Production), and FLA (Fair Labor Association).
22.Using Customer Complaints and Customers Returns for Quality Improvement
Customer complaints and returns are the best source of information about what customers want. That’s why, the area of customer complaints and customer returns is called a “gold mine.” This presentation will show you how to harness this gold mine to one’s advantage.
23.Using ISO 9000 for Quality Improvement
This presentation will dispel the myth that ISO 9000 is used only to achieve certification or registration. This presentation will show how to use various ISO 9000 Quality Management System clauses or requirements to drive improvement in your organization and/or in your supplier organization.
24.What is Quality?
Quality means different things to different people. This presentation will expose you to different ways of thinking about quality and let you decide what definition suits best to your situation. This presentation will change the way you think about quality.
(Select any one topic from the list given below for your project)