relevance and usefulness of the concept or theory

“Adding your personal observations of the relevance and usefulness of the concept or theory is recommended in concluding your essays.”

1- James Q. Wilson recommends what guiding principles in making for the most efficient and effective public organizations? How might these recommendations be applied to your understanding of a work organization with which have had experience? – 4 pages
readings:
James Wilson ch1.doc X
james wlson ch2.docx X
james wlson ch20.docx X
JQ wilson and book(4)1.0.ppt X
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2- Based on your reading of the Wilson article and “The Blast in Centralia No.5,” how would you justify the need for and importance of a strong and effective public administrative system in society? – 3 pages
readings:
for question 2 woodrow wilson.pdf X
Woodrow and centralia1.0.pptx X
copy and paste this url

http://books.google.com/books?id=Q97BVAOxFvMC&pg=PA31&lpg=PA31&dq=%22The+Blast+in+Centralia+No.+5:+A+Mine+Disaster+No+One+Stopped%22&source=bl&ots=ZwFkL5d7jy&sig=k6jJGFEPzHA7sT6ocys4U3SeNXQ&hl=en&sa=X&ei=s6yrU62lDMW6oQSXqYDoDQ&ved=0CCQQ6AEwATgK#v=onepage&q=%22The%20Blast%20in%20Centralia%20No.%205%3A%20A%20Mine%20Disaster%20No%20One%20Stopped%22&f=false

or use this website
to read the article and the case study for question 2
http://www.readbag.com/wadsworthmedia-marketing-sample-chapters-0618993010-ch01

Please answer the questions in the order they are given.