Assignment Guidelines: Routine Inquiry
? Lesikar’s Chapter 6, pages 116 – 121
? Sample Routine Inquires, pages 122 – 123
? Sample Memorandum format, pages 97 – 981
You have a few topic options for this assignment, but please understand that you must choose one of
the topics listed here. Otherwise, the assignment will need to be rewritten, and a grading delay will
No matter which topic you choose, you will write a Routine Inquiry designed to glean information that
you need via relevant, specific questions. You should include a full Memorandum heading as though you
were sending the document to your chosen professional. This business professional can be a family
friend, acquaintance, a person you work(ed) with, someone from whom you need information for work
purposes, or simply someone you admire in the professional world.
To obtain the information you need, you will create a Routine Inquiry that includes a set of questions
you hope to have answered. You should format your Routine Inquiry in business Memorandum format
(see the example below, as well as pages 97 – 98 of your textbook).
Your inquiry should include an introduction of yourself and why you are writing the inquiry. You’ll also
need at least 4-5 good questions that will help you determine what your next steps would be. These
questions will of course vary depending on which topic you select. With this in mind, please use the
guidelines underneath each topic choice below to inform your writing choices. Audience and purpose
are key elements of this assignment.
• Create this Routine Inquiry in Memorandum format as a Word document.
• Your submission should be 1 or 2 pages. Remember, the focus is on being clear with your needs and
questions rather than filling space to meet a specified assignment length.
• You will upload your finished document to the appropriate upload area as a .doc or .docx file.
The topic options are described below. Choose one of the following topics:
Option #1: Online Meeting Software
You are a manager for a local restaurant chain with five locations within the city. Each month,
the management team has a luncheon meeting in which they discuss any issues that have
arisen, the financial health of the business, progress on current initiatives, any ideas for creating
new business, and various other topics.
1 You will lose points if your Memorandum format is not correct
You think these meetings are a great idea, but you wonder if they are really worth the time and
Having recently attended a meeting of the Restaurant Managers Association (RMA), you learned
that many of your peers are conducting these business meetings online. One online meeting
technology you kept hearing about was _______________ (WebEx, GoToMeeting, or some
other relevant online meeting provider—you choose the specific product). You decide to
research the product’s website, view the demo, and study the fact sheet about the product. You
determine that this product might be a great alternative to holding these monthly meetings onsite.
To gather more facts before approaching your supervisors, you decide to consult a person2
met at the RMA meeting. This person seemed to know a lot about online conferencing and the
particular product you’re interested in.
Think very carefully about what you would like to learn; for instance, you would not want to ask
any questions that can be readily found on the product’s website. Your target reader is a busy
professional who has no personal interest in the topic, so plan your document accordingly and
create a Routine Inquiry that includes good questions for this topic.
Option #2: Venue for Company Retreat
The CEO of the small company where you work wants to schedule a relax-and-recharge retreat
for company employees. You have been given the task of finding a suitable venue for this
retreat. Your company is located just outside of Washington, D.C., and the CEO wants to hold
the retreat in the Shenandoah Valley area of Virginia, which is about 90 miles from the city. The
CEO specified that the retreat should be more like a getaway than a business meeting, so a cabin
is preferred over a hotel. The retreat is for the 20 company employees only; families are not
After some research, you believe you have found the ideal place: a large, isolated cabin
overlooking the valley. You learn about the property from the website. Here are the specs listed
on the website: The cabin will sleep 20 and is equipped with a large kitchen, a deck with 20
chairs, a large-screen TV, and a game room. The cost is $50 per person per day, except on
weekends and holidays, when the rate is increased.
But you need to know more. You have tried calling and emailing the venue with no luck. You
therefore decide to send a Routine Inquiry to the venue’s owner3
in an attempt to get the
information you need.
Evaluate the information provided above, and determine what other factors you would need to
know before booking your company’s retreat at this venue.
2 You will need to make up a name for this person.
3 Make up a name for this person.
Option #3: Career Exploration
As a part of your career exploration, you recently discovered that a mentoring organization
exists that provides advice to people who are considering career paths. This organization is
called Mentors, Inc. You have been considering a particular career, and you want more
information about it from an experienced professional. Thus, you have decided to interview a
business professional from Mentor’s, Inc., to do learn more.
Write a Routine Inquiry in which you ask your questions. Find out the main elements you want
to know about this field of employment in a way that shows consideration for the reader and
demonstrates your own serious interest in the type of job that the mentor does.4
If you were to
contact a career mentor, think about the types of questions you might ask: specifics about the
field, advice for how to enter the field, skills needed for success, etc., are all things you might
include in your inquiry.
the following document, in addition to the information in your textbook, for an idea of how