Selected organization, diagnose the organization's level of resistance, and construct a solid communication plan.

Full Answer Section

Sample Solution

Diagnosing Resistance and Developing a Communication Plan for EHR Implementation in a Nairobi Public Hospital

The introduction of a new Electronic Health Record (EHR) system in a large, established public hospital in Nairobi presents a complex change initiative fraught with potential resistance. Diagnosing the reasons for this resistance is critical for constructing an effective change management and communication plan.

Reasons for Resistance to Change: Diagnosis and Interpretation

Resistance to change is a natural human reaction often stemming from a perceived threat, inconvenience, or misunderstanding.