Shaping health service delivery.

• Identify and describe two ways in which consumers can actively participate in shaping health service delivery.

• As a registered nurse, describe how you can increase consumer participation in the planning, implementation and evaluation of the care you deliver.

• Identify and describe the major risk associated with that standard. This might include:

o Whatisthepotentialoutcomeifbestpracticeisnotadheredto?

o Whatistheincidence/prevalence?

o How will this effect patient outcomes?