Shaping health service delivery.

• Identify and describe two ways in which consumers can actively participate in shaping health service delivery. • As a registered nurse, describe how you can increase consumer participation in the planning, implementation and evaluation of the care you deliver. • Identify and describe the major risk associated with that standard. This might include: o Whatisthepotentialoutcomeifbestpracticeisnotadheredto? o Whatistheincidence/prevalence? o How will this effect patient outcomes?

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